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Graphic Springs has a rating of 3.9 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graphic Springs most frequently mention logo design, social media and business cards. Graphic Springs ranks 3rd among Graphic Design sites.
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All I do is talk to a computer. I have asked for someone to email me back regarding the logo and it's been over 24 hours. I get the same answers to questions when I ask on the chat. You took my money and gave me nothing.
CHEERS!
DO NOT USE
I paid for a custom logo that was supposed to be ready in 24 hours for its first review, I sent several emails, messages and they never answer nor does the customer service phone line work, I lost my money, they are a scam! Please do not buy this service...
Real website fast working.
Everything is good. Every people like this website this trusted and really amazing.
Paid 90$ for a custom logo which stated unlimited revisions. Received a logo to which I wasn't fully happy with so emailed back to slightly tweak the logo and they've gone silent. Everything suggests they will respond within 24-72 hours. It's been going on 2 weeks now and nothing. Tried contacting through the website and it doesn't work. Save your money go somewhere else
Just discovered this logo app yesterday and used it without any issues. The process is straightforward and they offer a large selection of templates. Editing went smoothly and I'm happy with the files.
Very happy with my logo. The logo looks great on screen, my newly printed staff tshirts and marketing swag. Thanks to the support team for answering my questions.
Happy with the way my logo turned out. It was able to instantly implement the logo on my website and social media channels. I'd recommend them if you are looking for a DIY solution.
Loved their logo templates selection. Customer support was responsive and friendly in assisting me with editing questions. I'll use the app again.
I find the app easy to use and came up with a great logo for my new business. Lots of professional graphics and intuitive editor. It only took me a few minutes to finalize my design. I'll use the site again if I launch another brand.
We've used GS for three different brands now and it's always been a pleasure. Incredibly friendly and helpful customer support and the software is amazing.
After purchasing and removing a logo from the database I found another company using the same one for the same business in the same country. Notified graphic springs who offered a free re-download or a professional design for $50 extra. Its been 2 weeks now with no reply or sign of what has been promised. Like many others I found the pricing indicated at purchase time confusing and ultimately misleading. You end up paying a lot more than you think you will. AVOID! Total scam artists
Hi Carrie, I apologize for any issues you have experienced. We responded to your email and offered to make custom changes for free. Please be sure to check your spam folder as our reply might have ended up there. You can also contact us at info@graphicsprings.com. We respond within 24 hours with the exception of weekends and holidays. Thanks!
This has happened twice now instead of charging $38 charged us $88 and there is no way to contact these guys. Not sure if its a scam or some technical issue. Otherwise easy to create logos and look professional.
This food is great for our German Shepherd puppy! Abby's coat is so shiny, soft and she looks so healthy. She is growing like a weed! Thank you Lifes Abundance for making a great large breed puppy food!
Very unprofessional and it is totally a scam! The website wouldn't let me edit and they claimed that they will refund your money only for this issue but they don't! Don't waste your time and money.
I was very excited to use that software and paid payment. ONLY not receive any download notification. After inquiring as to what happened. This was the response
From: *******@graphicsprings.com [mailto:*******@graphicsprings.com]
Sent: Thursday, April 15,2021 7:11 PM
Subject: Re: GraphicSprings - Contact form - Technical Support ID *******
"Hi Sebastian, thanks for your email. It shows here that your payment was declined (see attached). You can check with your bank and try again or we can send you a different payment link".
-Accept my bank emailed me the statement showing that the CVV no was correct and stating that this transaction would not have reflected as successful if any details were incorrect.
IT CLEARLY SHOW THAT THIS TRANSACTION WAS SUCCESS AND MIGHT HAVE GENERATED A NEW ORDER -After emailing the bank statement and my SMS phone notification of their account in their Zurich Bank account -THEY WENT DEAD SILENT>
Unacceptable & Dismissive!
My first review for Graphic Spring was Misleading. I gave Graphic Springs a bad review because I didn't get the received and It took longer than they said. I orederd a custom Logo for $99. It took 14 days to arrive. Before I recieve the logo I was so upset for being too late. Joe contact me with the email and answered my questions very patiently. After I received the logo everything has changed. The logo was more than I expected and also it was unique not only that it costs only 99 dollars. It's a no brainer for everyone who wants custom unique logo.
But the wesite really looks dead. They really need to update the website.
If you don't trust, I suggest you to pay with Visa so that if everyting goes wrong you can contact your bank for a Charge Back scheme and you can get your money back.
For me everything works well and very satisfied with my logo.
Ich habe schon mehrer logo maker benutzt und GraphicSprings is wirklich der beste. Einfache benutzung und kostenlos.
I used their logo maker tool in 2018 and it was an all-around good experience. The tool was easy to use and the files were preset for everything we needed. This time I hired them for a custom brand as we had something very specific in mind. The project was delivered on time and the quality exceeded expectations. Highly recommended!
Its a very simple process for designing a logo,, so if youre looking to have a logo designed quickly and easily graphicsprings is a good choice. I like that you can see the finished product before you buy it so there is no surprise. I will say the customer service is very quick and personal. I like that best
Answer: Hi Katerina, Thanks for your question. We replied to your email that was sent yesterday. Did you not receive our message? To answer your question here, you aren't required to make another payment. Click the edit button below your purchased logo thumbnail (that's the one with the download and edit button underneath), make your changes and then click save. You can then download your new version from your account page. Please email us at info [at] graphicsprings.com should you have any other questions. GS Team
Answer: Hi Jacqueline, we would be happy to answer any questions you have. We also offer a 100% money-back guarantee and pride ourselves on customer satisfaction. Our business has been active for over 7 years and we have served over 100'000 customers.
Answer: Yes, you can make those changes after purchase. If you need any specific files just send us an email at info@graphicsprings.com
Answer: Hi Anubhav, we have sent an email to the address you listed. We offer a money back guarantee so if there was any misunderstanding we will be sure to correct it right away.
Answer: Hi Landre, please contact us at info@graphicsprings.com We can help you resolve any issues immediately. Be sure to check your spam folder if you do not see a response from us. Thank you!
Answer: Hi Michael, we respond to all emails within 24 hours. Please check your spam folder as well in case our message did not get to your inbox. Contact us at info@graphicsprings.com if you have any questions.
Answer: Hi Beatriz, thanks for your message. The logo files are available for download on the account page immediately after purchase. We would also be happy to send you the files directly to your email. Please send us your email address to info@graphicsprings.com. We will be sure to help out right away. Joe GS TEAM
Answer: You can download all your purchased files on your account page. If you are having issues with this please contact us at info@graphicsprings.com for an immediate resolution. Thanks!
Answer: Hi Harris! Thanks for your question. Please email us at info@graphicsprings.com and we'll get this sorted out right away.
Create your own brilliant logo in minutes with the GraphicSprings FREE logo maker. Click here to try GraphicSprings' simple design solution today!
Hi Ciaran, from what we see here several emails have been sent to your account with the requested design. Please be sure to check your spam folder or contact us directly at info@graphicsprings.com.