Gourmet Gift Basket Store

Gourmet Gift Basket Store

How would you rate Gourmet Gift Basket Store?
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Canada
1 review
1 helpful vote
Follow Nanyamka R.
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The Gourmet Gift Basket store continues to create a seamless and satisfying experience.
I've ordered from them several times in the past and would recommend them for anyone looking to provide something special.

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Fantastic service
June 25, 2023

Excellent service and website was easy to use.
The lady I spoke with, went over and above and I help me, she was extra helpful making sure it was delivered on a Sunday last minute for my sister in law to console her as her mother passed away.

Date of experience: June 25, 2023
Canada
1 review
1 helpful vote
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Really Terrific Experience
March 22, 2023

So often I've been disappointed with products like this. They rarely show like expected or advertised. The customer service surrounding the build of my baskets was top notch, and the results were exactly as expected. Staff could teach a few companies today, how great Client satisfaction is delivered. Well done!

Date of experience: March 22, 2023
Canada
1 review
2 helpful votes
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Perfect Mother's Day Gift
May 15, 2024

Mom loves it! She has slowly and methodically opened each selection and savoured each of them at different times.
She truly enjoys this little luxury.

Date of experience: May 5, 2024
Nebraska
1 review
0 helpful votes
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Ordering.
June 5, 2020
Updated review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Received a phone call on my above note, and she resolved my issues in gracious fashion.
I am happy with the selections available. I was ordering on behalf of someone else and therefore did not get to speak to the recipients. However, I know they received the baskets in good order and in the time frame provided. I'm told their comment was "We received a very pleasant surprise today. Everyone really enjoyed it". Other than that, I can't speak to the products provided, but they certainly look good on your website!

I would recommend Gourmet Gift Baskets and I will be ordering from you again. :)

Date of experience: June 5, 2020

Annoying that there's a charge for 'large message'
June 27, 2020
Previous review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Date of experience: May 28, 2020
Canada
6 reviews
6 helpful votes
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Cheese Cake Gift
December 25, 2020

I found out that the gift of cheese cake was more of the type you can find at any big box grocery stores such as Loblaws. More an issue with the delivery service Canpar. Was not delivered appropriately as fragile stated on the box and thrown down on it's side, delivered a day earlier than was stated per agreement. Still waiting for a response from the Gourmet Gift Basket Store on follow up with Canpar. Thought they would have their own delivery truck service!

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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Heck
July 20, 2020
Updated review

Cool damn you guys live long time i wish should i typing about 100 words? I don't think so.
And she was really like me to hug after get the basket i was happy at that time tho. I have to think positively. Thank you for your feedback.

Date of experience: June 20, 2020

Their calling service was wonderful!
June 13, 2020
Previous review

Their calling service was wonderful!

Date of experience: June 13, 2020
Canada
1 review
0 helpful votes
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Fabulous
December 18, 2022
Updated review

Such a good experience earlier today, i decided to send another one!
The first two dellveries went well. Haven't heard from the third one yet -- the one i sent later than the first two.
Ordering was difficult -- only because your selection is so comprehensive. I wanted to suit the contents to the recipients and your great selection enabled me to match the baskets so much better than the other companies i've tried in previous years. It just took longer to get it right! Thank you!

Date of experience: December 18, 2022

Such a good experience earlier today, i decided to...
December 10, 2022
Previous review

Such a good experience earlier today, i decided to send another one!

Date of experience: December 10, 2022

Monika is great!
December 10, 2022
Previous review

Monika is great! Hope this works out where the two baskets go to two different places. Your baskets look wonderful, i'd like to order them again next time.

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Excellent Ordering Experience!
December 16, 2022

Kornelia has been sooooo helpful in getting my order delivered including having to change delivery addresses to accomodate a recipient who I was unaware was out-of-town. Extremely helpful throughout the entire process. I would definitely recommend ordering from the Gourmet Gift Basket Store without hesitation. Fantastic customer service! 5+++ stars!

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Easy to redeem
December 31, 2023

Received a gift-rocket certificate from our son for Christmas. It only took a few minutes to redeem. We had it sent to our Venmo account and the money was in our account the next day. Bing bang boom.

Date of experience: December 29, 2023

Overview

Gourmet Gift Basket Store has a rating of 4.3 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention and customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.

service
14
value
37
shipping
37
returns
1
quality
36

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423 reviews