GOG COM

I purchased Baldurs Gate 3 from gog.com last week. The app that they made me download to download the game was horrible, took almost 3 hours of sitting spinning for the download to even start. So here's where it gets really good, after taking 2 whole days to download through there less than desired app, the files were mismatched and wouldn't even play. I contacted them, they replied with download the offline version. I started to, but it was in 44 separate files, around 4gb each and every time I tried to download another file the last one would stop and say that it wasn't verified. I have asked for a refund for over a week now with no response other than automated messages saying that they have received my request. I have messaged support on there website 4 times with no information. If you want good, fast and helpful service don't go with gog especially if you end up having a problem because I'm apparently going to have to fight to get my money back.

It's been well over 30 days now and I have yet to receive anything, other than an automated reply, concerning my request for a refund... which they "claim" is the amount of time they respond in. I was also unaware there is an international transaction fee charged for every purchase. A company that is "unable" or unwilling to set up banking within the US is questionable at best.
I DO NOT recommend this company.

I can not tell anybody to support a company that does not care about it`s customer base. GOG customer service is very bad. I will no longer buy from GOG. Customer service acts personally offended if you ask for a rebate on a game. I have 83 games in my library and I will not be buying more. I have asked for only two refunds out of the 83 games I have. I wanted to support GOG because of the whole DRM free thing BUT... Anyway, I hope this helps people

Games break months after getting them and then their GoG Galaxy stops working. Money spent on games in advance are down the tube, and unless you a buy a game at a time, and finish it within the 30 days you can forget about any refund. So basically games bought is a race to the finish as everything they have is garbage from customer service to games to quality to system to everything.

Biggest scammers in the world, stay away from them and stick to Steam.

If you ask for a refund, they credit your "wallet" on their website instead of refunding the way you paid. That's fine if you want to continue using their services, and use that money for something else on their website. However, be warned that they will tell you that there's nothing they can do if you don't want to use that money for anything else, and you want it refunded another way. They will tell you that once it has been refunded to your "wallet" on their website, there's nothing more they can do! Don't get ripped off!

Took 3 secs to make an account here wasted 20 mins with nothing cant even create an account to log in on top oh if u try to highlight something it will delet all your stuff make u start over but keep the username u put in. Use any other site

BEWARE! I bought a game and registered with GOG but could not download any games. I did download the installer but after it opens it says it cannot connect with GOG. They email me promos every day but do not answer any requests for support. It looks like they ARE in Poland.

-Most games sold require mods and a lot of tweaking just to boot and you only have a two hour return window.
-Constant propagandizing from the staff both on the discussion boards and from the main page. You'll see sales and announcements revolving around things like things like "women in gaming", BLM, "minority representation", and gay pride month (all of which happen multiple times a year).
-If you ever voice an opinion that criticizes this kind of ideologically driven advertising you are threatened by the mod staff and told that you will be permabanned if you continue such wrongthink.
-I'd recommend avoiding such a "progressive" cesspool of a site. It's not a good idea to support people who want you dead for politically disagreeing with them.

I bought a game off of here since they were having a sale and I had heard good things about they're website. After I bought my game and downloaded it I launched it and nothing happened. I thought maybe it was just some error so I tried launching it through shortcut and still nothing happened. I reinstalled my game the next day and tried relaunching it and nothing. I tried to do a verify game files/repair and that did nothing. I tried to launch it one more time and still nothing happened. Stay away from this website at all costs, it doesn't even work at all.