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Glassdoor has a rating of 1.1 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glassdoor most frequently mention community guidelines, class action and disgruntled employee. Glassdoor ranks 327th among Job Search sites.
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I submitted a bad review about a former employer almost two weeks ago. Glassdoor still has yet to post it. The first removal was for profane language, "b*** kissers", which was edited out by me and resubmitted. The second removal was for "ad" and "text links" such as "usatoday.com" to show that certain stated fact are public knowledge and not "trade secrets" per their community guidelines. I edited out the links and resubmited the review. I would not trust Glassdoor reviews as they are skewed positive as they would make a potential employer look better than it actually is.
I'm a business owner and was promised something from their customer service department and spent hours doing what they requested. They told me to send it to them and they would upload it for me. Only after doing the work and sending it over to them was I told there was going to be a fee (a monthly fee). When I asked to speak to a manager, I was told they don't have a way to escalate issues. I then reached out to a customer service manager on LinkedIn, and after two weeks and not hearing back, I reached out to the head of HR thinking they might care about this team member overpromising and underdelivering. After two weeks of not hearing back from him, I reached out to the CEO directly and never heard back from him. I didn't really expect to hear back from either of the last two but out of courteousness I had hoped maybe these professionals would respond letting me know they were going to have someone else follow up since I had forwarded my case number. Very disappointing. A company should never become so big that they lose sight of their customers, particularly since companies are the reason they even have a platform.
They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.
I've been using GD for several years. It's helpful in fleshing out potential companies/jobs to apply to but I would caution people against taking the 5 star positive reviews seriously if they're short, which more than likely means those reviews are fake. Companies are most likely paying review farms for positive reviews and/or they're asking employees to write positive reviews. I myself saw and heard the COO of a company I worked for walk into the main office and ask workers to write reviews for them. If they had been a good company, then they'd just have good reviews already, but this is the problem; bad companies pad their reviews with the fake stuff and GD has no posting screen for these (like a minimum review length). I have seen scathing, long, negative reviews mysteriously disappear and I recently got a request from GD to "resubmit" a long, negative review I wrote that had been on the site for several months, because, in part: "While your review meets our Community Guidelines, we need you to re-verify it as an honest statement in order for us to keep live on Glassdoor." Not sure exactly what that meant. Also, companies are apparently allowed to pin a positive review, which means an older five star review appears at the top of newer bad reviews. Another annoyance, I had a review rejected due to use of "bad words." Since I didn't use any "bad words," and there was no indication of which words that I used were "bad words," I contacted their customer service and received no response. Useless.
Glassdoor is the worst ever company to leave a review.
They deleted my review about Northumbria university because it was only 1 star!.
Probably the ceo of the university is too ashamed of the mess and glassdoor immediately deleted it.
They are unfair and approve only the review approved by the companies they pay them.
Totally avoid and do not trust their faked positive reviews.
Moreover they do no have respect of our privacy because they collect our details if we want to write a review
Companies are hiring freelancers overseas now to write fake positive reviews. They are staying within Glassdoor's "rules" and using different IP Addresses and spacing out the reviews so it's not as suspicious. Unfortunately Glassdoor doesn't seem to be catching these reviews or deleting them so it's skewing companies to look better than they actually deserve / are. Anyone with half a brain can see these reviews are fake b/c the English is poor and they are very short but they help inflate the companies overall rating. Beware.
This is a form of falsely accusing a company and perpetually maintaining that false accusation!
Glassdoor keeps up old ratings before newer updated ratings! That is unfair and a company that does this should somehow be closed up!
I understand if a company is so bad that almost everybody hates them having a low rating, but a company that had 1 person who didn't even work for the company 1 day give a review that negatively impacts the company, but then other employees stand up for the company and the rating is still the previous one - this should be illegal.
I'm going to contact a lawyer to see how we can proceed in getting damages from this terrible company Glassdoor... someone please break it!
I set up my account and still the amount of pop ups and the website constantly locking people to get their question in is unbearable. Such a difficult website to use and not intuitive at all. I quickly removed my account deleted everything because my goodness... the UX designer really needs to be fired for glassdoor.
Just full of time wasting spiteful ex employees that aren't good at their job so make them self feel better by lying about their former employers
Glassdoor could be a good source of information for prospective job applicants, but I shouldn't be forced to leave a review or a salary to see the information. Anonymizing the reviews doesn't help - there are six people on my team and I'm the only person at my company with my job title, so it would be obvious that I'm the one leaving the review.
People will leave reviews and salaries of their own volition once it's safe to do so and if they really have something useful to say about the company. Conversely, if they are forced to leave a review, they review will likely not be thorough or helpful to anyone else. This type of gatekeeping was a bad move for Glassdoor.
You can't do anything without signing up and reviewing. It is more annoying than Pinterest. I just want to look at one job, but no. I don't want to review.
To do anything (i.e. Read) you need to sign up and not only that you have to make annual reviews? They also spam your mail once you do.
I wrote 1 review last year for my previous job.
Fast-forward to a new year, I want to rate my current job and I Can't sign in via email. Why, I don't know. Itjust refreshes back to the sign-in page.
When I thought I was signed in, I get the "pop up" of you have to be signed in to read reviews.
So I try on Firefox next, and I'm able to sign in. I get to my current job and I get the "popup" of no new reviews in the last 12 months. Ummm... Does Glassdoor expect me or everyone to work multiple jobs in 12 months? Plus, I haven't been able to login for a while, therefore how can I review something If they don't want me to login. This site sucks.
Glassdoor is the worst site ever for job reviews or reviews in general. Stick with indeed or Sitejabber.
I am trying to locate jobs in a particular city, I enter the job type and the city, but once I click the search, it throws the city away and displays jobs in the category for ALL OF THE UNITED STATES, ie: unable to restrict to a city or state. I am not abot to search through 2,000 plus job/
Glassdoor claims to have employees and job seekers in mind but simply have provided a space for disgruntled employees (often those who have been fired for cause) to simply post without any substantiation. The same person can post over and over again to suit their own agenda. They don't allow companies to respond. Who knows how many posts are real or simply due to either an employee pushing a grudge or for that matter a company doing their own promotion. I have heard of one company paying their employees to write negative reviews of their competitors. There simply is no credibility with glassdoor.
DO NOT WORK AT MEIJER IN BRUNSWICK OHIO BE IT MAD MANGERS AND LOST OF MEIJER STUFF ARE QUITTING MEIJER STORE LEFT AND RIGHT IN THE BRUNSWICK MEIJER. I WILL BE QUITTING MEIJER IF THEY DON'T TRAFER ME TO STOCK OR SOMEWHERE NOT DOING SHOPPING CARTS TO. NEVER DO SHOPPING CARTS AT MEIJER AT ALL. THERE TREST ME VAERY BAD AT MEIJER I WILL PUTTING MY 2 WEEKS IN IF I DON'T TRAVER OUT OF SHOPPING CARTS TO IF NOT I WILL PUTTING MY 2 WEEKS IN THEY SCHEDULING ME ON A THURSDAY I AM GOING TO SCHOOL FOR 3 DAYS.
I logged in to read reviews of a company and was redirected to enter info on my profile. Unusable. I couldn't navigate past the page to update my profile that I created just to be able to browse companies and reviews.
They remove perfectly legitimate but negative reviews even when you follow 100% of their Guidelines. They work for companies, not for candidates.
I use Glassdoor a lot. I recognize it has its faults. For example, a lot of companies with bad reviews force their employees to give the company 5 star reviews and, in the review itself, put that there are no cons to working there. It's awful that it's such a prevalent practice, but that is not the fault of Glassdoor. I still think that, in general, it is an extremely useful job hunting tool. That's how it should be viewed at least: as a tool. It shouldn't be the single deciding factor for accepting/declining a job offer.
You as a consumer need to be able to spot fake reviews. A dead giveaway is saying that a place has no cons. There is no such thing as a perfect workplace where everybody is happy and employees get everything they want. Also, the lack of details (e.g. Nothing mentioned about salaries, benefits, managerial styles, etc).
Attached is a photo of what an unreliable review looks like. Even if authentic, it doesn't actually say anything about what it's like to work at the company they posted for.
Glassdoor cannot be trusted. The company removes critical reviews if the employer is an 'engaged' (paying) company. I have been an employee at my company and in good standing for 3 years now, I have only one Glassdoor account, and I wrote a very professional but honest review. I tried to shed light on the company's state of disarray without naming names or revealing competitive info. The review was accepted, but then I received an email 24 hours later stating it was removed due to a violation of guidelines, such as pretending to be someone I'm not, lying about my association with the company, etc. Of course I wrote a 5-star review for the company years ago (which I since removed since it no longer holds true), but my identity / legitimacy was never questioned then. I have challenged Glassdoor to provide documentation of my suspected offense, but no response other than more copy/paste of their guidelines. Such a shame that they are preventing the democratization of information availability for job seekers through their controlling tactics.
Answer: When a company gets negative reviews, glassdoor contacts them and uses the negative review as leverage to get the company to sign up for a subscription with glassdoor. They pretty much tell the company that if they take out a subscription the bad reviews will be removed
Answer: Data collection and subsequent sales of... Your Contacts and Email addresses (Even addresses from received emails!)