This is a total scam, I ordered some things on Black Friday and I still don't have them, it's January 4! Every time that I reach out, I get the same BS answer that it's in transit but I know that I will never get them because this is not a real site
Please, do yourself a favor and do not order from them!
I would give ZERO stars if I could but needed one to continue
I would of liked to give ZERO star! I continually get the same email when asked where my purchased product is. Still nothing and was given a fake tracking number
Do not order from this company unless you have 4-5 weeks to get your product. Customer service is non existent. Product comes from China.
Every review on here is an extreme case, accidents happen... I however order from football fanatics close to once a month and have never had a single issue, in fact they always go above and beyond my expectations. They are great with returns and orders typically arrive after only a few days. This is the only sports apparel site I order from.
Completely unprofessional and unapologetic about their very poorly run business. No appropriate problem solving. It's been more than 10 days since I placed my order and they still have not dispatched. Inspite of registering the issue, their response, far from apologising, they aren't giving a fixed solution. Neither refunding. Horrible experience. Don't ever order from here. I was about to place another order 2-3 days after first order, thank god I didn't!
Do not buy anything from here. It will arrive late (even when you paid extra for fast delivery), it will arrive broken and you have add on charges amounting to half the price of the order. Worst place I have ever shopped. Could not have been worse.
On January 8,2018, they sent me an email, stating my refund would be put back on my credit card. I have had numerous calls to them, to which nothing more has happened. Each time, they tell me they will put it through again and still nothing. I have never had trouble with them until now and this has gone far enough. I will not be ordering from them anymore and I will take to whatever level that I need to show them that people want, great service!
This site may be a rip off...ordered something about a month ago...keep getting the run around. Paid for expedited shipping and still not there. Can't track it. I may report this to the BBB and the attorney general. Warning...watch out.
I ordered my mom a Jaguars Tebow jersey (don't judge me). I order it in May 21 for her birthday in mid July. It was set to arrive on the 7th. All was well. Here on the 10th of July I check the order review and now it won't be here until August 5th? Contact the help center and best they can do is July 23 still after her birthday. The moral of the story is, the 3-7 day shipping option with this business is complete bullcrap. The principle of it taking 2 months to get a glorified shirt for my mother is astounding and I want this company to know how much they suck.
Avoid - item not fit - lettering glued on but not stitched; peeled off immediately. Was offered a small credit towards a future order but having to dispute for a refund despite the product being faulty. Very poor customer service levels. Also lack of transparency about costs such as postage and customs. Very unhelpful.
Overview
Football Fanatics has a rating of 1.3 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Football Fanatics most frequently mention and customer service. Football Fanatics ranks 139th among Jersey sites.
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- Des Moines, IA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members