NBA Store

I ordered a sweatshirt and realized less than 2 hours later I ordered the wrong color. Customer service chat and phone reps are unable to make changes unless done within 30 to 60 min. It was a non customizable item and all I wanted was a different color sent. They said they could not cancel and let me reorder either. If I return it for the correct color after the fact they will charge me 9.95. I will never order from them again.

1 day worn. Followed cleaning instructions shirt still faded. I don't see how one wash can ruin my shirt.@$40 lost and know I can buy it for half the cost.

My order was about a week late and returning it you got to cover the in AND return-shipping (23 dollars for one jersey within US and 27 in EU!). They lure you in with codes and rebates but you end up paying the bill when you got returns.
Products are good but I'll never buy there again.

Will not purchase from this site again. Even after looking at size chart it still ran small and short in length. They will also charge a 10.00 return fee back to your form of payment. Or you can put it on a e-gift card for free.

I ordered a custom jersey on-line and accidently ordered Lage instead of X Large. So I contacted their office within 50 minutes of placing the order and guess what! They can' do anything about it. Their excuse was that it's too far along in processing! What a joke! Does this company even have departments that work together? Then they tell me it's a final sale. Just terrible! Worts service I have experienced in years!

I'm in shock of how this company is conducting themselves relating to my refund. They said my refund was declined and I need to go through my bank and dispute the original purchase! The date of purchase doesn't fit within my banks criteria and my bank said that there is no reason why a refund would be rejected- Even on an expired card! NBA.ca won't even assist in verifying the card info with me or any other info and has slammed the door in my face! Are you kidding me? You consider this matter closed? What kind of customer service is that!? It's shocking behavior.

Nba store is still trash. Left a review back in January. Never received my custom jersey. $#*! nba store and anyone who is affiliated with it. Trash trash trash and more trash. Useless, incompetent and clearly does not give a flying $#*! about its customers. Will never even consider this garbage again.

Would give a ZERO if I could. Ordered on the 31st march with https://global.nbastore.com/en/
Order is still processing. 'Help chat' is always offline and cannot find phone numbers or email addresses to follow up.
Terrible service! $180aud down the drain.

I bought a product that was NOT as described. It costs $9.99 to get a return shipping label AND $9.99 for the refund to be put back on your credit card. That's $20.00 for the return. I will NEVER buy from this site again. What a rip-off!