On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FirstEnergy?
grey star
grey star
grey star
grey star
grey star

FirstEnergy Reviews Summary

FirstEnergy has a rating of 3.5 stars from 1 review, indicating that most customers are generally satisfied with their purchases. FirstEnergy ranks 32nd among Energy Efficiency sites.

Pennsylvania
13 reviews
5 helpful votes
Follow Jon K.
Unfollow Jon K.
Share Review
Report Review

I have Met Ed through First Energy and I report a positive experience. They communicate well, they let me know of available rebates for appliances and that rebate process is easy. My electric used to go out a lot with storms but over the past several years it has stayed on, so I'm happy with the infrastructure. I can predict what my bill is going to be based on tracking the data they provide. My price per kwh is.099 currently in 2023, while in 2021 it was.063... an increase of 57%, but it has been a gradual increase and unfortunately is in line with most groceries we purchase as well, so I don't consider that a red flag. It's spurred me to pay attention to electric-saving measures, so I'm now using less kwh than ever. Overall good experience with Met Ed through First Energy.

Date of experience: May 2, 2023