I have a great opportunity to work with this company on designing of my dream house. The team is very agile, even though (or maybe because of) they are located all over the world. The communication is great and services are unbelievable. I cannot wait to start building, which is planned in summer next year. There are some glitches due to covid-19 pandemic and the shortness of materials (especially timber), but ecokit communicates with me on regular basis and we all are pushing it forward. Designing and building a house is not an easy task, if someone doesn't understand it, he shouldn't be even starting such journey.
The innovation that is so needed in the construction industry. Camilla and her team are doing excelent work in bringing the new energy efficient options to our lives. Can't wait to see them booming!
If you don't wish to have constant emails harassing you to fill out a survey when you join the mailing list, don't bother signing up with this lot. I replied to the emails saying to stop sending them because they were harassing me to fill out a survey, and if they don't stop sending them I'll remove myself from their mailing list. The Director, Camilla Novotna sent back a nasty email telling me that she's not sorry to see me go. Her dumb survey was likely something that she would have used as a marketing tool to try to get me to buy an ecokit plan. That wasn't really necessary, because when I am ready I would have bought anyway. I just wanted to be on the mailing list to receive notice of posts which would remind me who to go to when the time is right for me to buy a plan for an eco house. So this woman's nastiness not only lost me from her mailing list, but also motivated me to leave this review here.
Feel free to ask me to forward you the email exchange between us if you need confirmation of this information.
I note that she has left a reply to my review. Camilla has lied in her reply. I asked three times to stop requesting that I fill out a survey. But no, she didn't listen. The hashtag notsorry was completely unnecessary.
She's also trying to justify herself saying that she had a bad day. So does that excuse the notsorry hashtag that she sent me? No way.
What she really doesn't like is the fact that I have put this review here. I only leave honest reviews. If my reviews reveal how people have acted, it's their problem if they don't like it. They should perhaps behave better so that there is no need to leave a review.
Stay well clear. The woman is nasty. Spend your money with someone who isn't like her.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Madeline has subscribed to our newsletter on April 24 when she got an introductory email. She replied "Thanks for sending me an intro email. I look forward to reading more." On May 9th another email has been sent to her as a part of our automated campaign to which I have received following reply from her: "I will remove myself from your mailing list if you don't stop sending me these stupid emails asking me to tell you what I want. I'M NOT READY TO DO THAT. STOP HARASSING ME." I have tried to explain we don't harass people only want to understand our clients (it was a survey). Her reply was: "Obviously you don't want to keep this client. So I'm unsubscribing. Your harassing emails can go bother someone else." Yes, as I stated to her I was sorry to see her go. #notsorry
Madeline has done 5 reviews, with 3 of them with 1 star, nasty reviews. Everyone has a bad day sometimes but some people just have a bad attitude permanently. What else to say? We do care about our clients but obviously you can't please everyone.