business logo of FamilyTreeDNA

FamilyTreeDNAReviews 1

2.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FamilyTreeDNA?
grey star
grey star
grey star
grey star
grey star

FamilyTreeDNA Reviews Summary

FamilyTreeDNA has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. FamilyTreeDNA ranks 23rd among Genealogy sites.

Colorado
2 reviews
1 helpful vote
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

I signed up with Family Tree DNA and paid for the highest priced test $279) to get the most information. They sent me my results: 95% British Isles. Not British, not Irish, not Scottish, just British Isles. I signed up for Ancestry for $49 and got more information than Family Tree.
I sent emails and tried contacting FT customer service and could not get a reply other than, "sorry, this is all you get."
I recommend going anywhere other than Family Tree DNA. I had more information before I spent $279. The best I can say about them is that they did send me "relatives," but again, I got more out of Ancestry.

Date of experience: January 7, 2019