Eventbrite

This site is fraudulent and a scam, my girlfriend bought 2 tickets to an event, we showed up and the venue told us we were scammed by eventbrite.com and we can't even get a refund from them but only to purchase 2 new tickets let's the night of the event. Complete scam and wouldn't recommend Eventbrite.com for anything. Currently contacted an attorney for theft.

They are good about collecting your money but they don't give you any more details than what you see initially. The. Of course, the event is non refundable so you are stuck and if you call the event contact, they take days to respond and thats a challenge all in itself. So...if you think you were smart going through Eventbrite, that thought goes away and you are never comfortable wth your booking and checking in experience... unless you luck out and you actually get what you think you ordered.

I hope Eventbrite goes to hell
They swallowed my tickets. I bought tickets, have receipt, they won't display. I'll proceed to make their life a living hell.

Eventbrite used to be fantastic. Then at the end of 2023, their brilliant engineers decided to revamp their entire eventbrite from editing to marketing and now it takes a lot longer to post and their email marketing consistently reads, "import is taking longer. Please check back soon" and it never imports your list. Their customer service is terrible. After struggling to finally find the option to "chat" you'll be on hold for a long time waiting for responses and their chat doesn't allow a feature to send them screenshots. Instead they ask you to go to an outside website and set an account just to send them a screenshot. Really sad to see how Eventbrite has literally died in the last year. I cancelled my premium service with them and I won't even post there anymore. Don't waste your time or money. Hopefully they'll be in bankruptcy soon.

Our church never received two event payout checks that the company said were sent. Checks were then "reissued." Both finally arrived. The first check was cashed but the bank declined the second check. What is going on with this company? I used Eventbrite in the past when it was free and never had problems. Still waiting on the payout for our second concert after a month! Seriously questioning using Eventbrite in the future! Beware if you want your proceeds right away!

I would give a minus 5 is there was an option. There is no way to get customer support from Eventbrite, they only have chats, where you get contradicting information every time. After over a month, we still have not received payment for the event we organized and it's not clear if they will ever pay or just steal from us.

Their paypal and steal your money, i even got a real ticket on the eventbrite app, but i wont use them ever again. Nauti parrot in fort myers wont let me in and im not paying another penny for entrance, the dispute takes two weeks, so im just out money. Disgusting.

Horrible customer service
No phone number and won't allow a refund for Covid - like do you really want me to be inconsiderate and infect everyone at the new years party and further more ruined my new year even more

Not only is it an over complicated terrible app, but when you have problems there's no help to call. I ordered tickets, confirmed my email as it asked, clicked the link they sent to me find that I "had no tickets" can't get a refund or call anyone to speak. Terrible app, would never use for my business