How would you rate Ebay CA?
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Canada
2 reviews
8 helpful votes
Follow Tim J.
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Sold a guitar for $2,100. Buyer claims it arrived damaged and accused me of sending it that way. Damage claim with carrier was rejected. Ebay stepped in and issued a refund to buyer without my consent. When I received the guitar back, the damage was obviously caused after unpacking and hence obviously by the buyer. Clear evidence of a direct impact. Ebay claims they cannot prove the buyer is responsible so I am out $280 shipping and eBay fees + $500 repair + $500 reduced value of the guitar.

Date of experience: November 12, 2022
Oregon
17 reviews
34 helpful votes
Follow Rivka g.
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Negative 10 stars
October 7, 2023

Ebay needs to upgrade their Bot!
Every time I open an account on ebay it's permanently suspended when I didn't even buy anything. They don't provide any way of asking for a review etc. It's easy enough to use a fake phone number but I shouldn't have too. Considering the reputation ebay has for fraudulent sellers perhaps they should stop blocking the honest people! AND by the way I was looking at dolls! Lol

Date of experience: October 7, 2023
Canada
1 review
2 helpful votes
Follow Francesco G.
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Sold an item through ebay in the amount of approx. $280 CDN. And netted about $225 CDN after paying various questionable and inflated fees. Once item sold, monies in the pay pal account could not be accessed for no rhyme or reason. Speaking with Pay pal they blamed everyone else but them selves for holding monies. Told me to contact ebay. Ebay says to contact Paypal. Big run around and no resolution to date. Last sold item on ebay was about 10 years ago, the process was very simple and seamless with no issues. Not sure what has changed since then. Once buyer receives item and writes a very good seller review, ebay should release money and not be subjected to Paypal as the sole banking administer of funds! Next time on small items I will donate to a charity rather than subject myself to these questionable business partners.
I plan to be very vocal on my recent experience with ebay/paypal to the general public!

Date of experience: March 25, 2021
Canada
1 review
2 helpful votes
Follow Endrit S.
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Never received my item purchased.
March 2, 2023

I did win an auction on eBay. Paid in full after it. Received an email with order confirmation and estimated delivery date. The item was valued more then what I paid, but it was just an auction. I believe eBay at this case makes sure I will never receive the item and at this case offer you the money back. After one month and without me asking what I want they just said here is the refund. They closed the case without even knowing why my item never was shipped or delivered.

Date of experience: March 2, 2023
Canada
3 reviews
43 helpful votes
Follow gigi C.
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I sold on ebay for a few months and have been fighting with them for over a year, lol. They are the most pathetic company to deal with. Their customer service reps always say they are reversing the charges and taking care of everything for me. Then the next month, another bill. It's been going on for about a year, they are seriously sick. It's total fraud. I have to call in every month to complain and report. Then when I say - close my account, they say we can't for about 5 days until the credit is processed, total scam.

Date of experience: July 5, 2021
AE
6 reviews
32 helpful votes
Follow Joe R.
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I wish I could give zero stars!
I've been dropshipping on many platforms till I decided to add on ebay.ca! This has been the worst experience so far! This unprofessional platform blocked my account without notice after a few weeks of dropshipping! When I asked for the reason why they blocked it, they refused to tell me! They also blocked my funds that I made on their platform. I asked when would I get these funds, they said after 6 months! I chatted with their agents to understand what wrong did I do, and they kept transferring me from one agent to another. None of them were able to answer my questions!
If you don't want to lose your money, avoid this platform at all costs! There are professional platforms to do dropshipping, and ebay.ca is NOT one of them!

Date of experience: February 3, 2022
Canada
2 reviews
0 helpful votes
Follow James M.
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My item has been at EBAYs shipping center for 2 weeks with no movement. Only answer from ebay is it may still arrive. Its in KY, I'm in Ontario Canada and they want me to believe it may make it by Sunday(today is Fri.) I want my item. Not a refund! I feel Ebay could do better than say just wait it may come. Time to switch to Amazon.

Date of experience: August 26, 2022
Canada
1 review
1 helpful vote
Follow Charles B.
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Fraudulent transaction
May 12, 2022

I recently purchased a watch and it was a fraudulent transaction and EBay refused to honour there mo et back guarantee as te
He Transaction was listed under property and that voided there money back guarantee. I have been a regular buyer and have encountered more fraudulent transactions over the last few years and don't recommend EBay to buyer for watches.
Disappointed
Charles

Date of experience: May 12, 2022
Canada
2 reviews
0 helpful votes
Follow Lea L.
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There is no point in selling on eBay anymore. Buyer's purchase items and NO MATTER what proof you send or who you contact—the buyer will automatically get a refund as long as they open up a dispute with their payment institution. I don't understand what the deal here is, do they just want people to keep using their credit card and spiral into a debt they can't get out of?

Date of experience: March 11, 2023
Colombia
10 reviews
6 helpful votes
Follow lisa w.
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I sold ONE item a couple months ago and am still waiting for my money?! They put a hold on my account because i tried to update the transit number of my bank. Spent over an hour on the phone. Was told the hold is off and yet i still have not received my money! Beware! And they charge for the service?! What service?!

Date of experience: February 5, 2022

Overview

Ebay CA has a rating of 1.6 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ebay CA most frequently mention and customer service. Ebay CA ranks 541st among Marketplace sites.

service
21
value
21
shipping
17
returns
14
quality
15