Shengzhou Dynastyle AlibabaReviews 1
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Shengzhou Dynastyle Alibaba Reviews Summary
The company faces significant reputational challenges, primarily due to complaints regarding service delays and unfulfilled promises, particularly related to sample production and communication. Customers have expressed frustration over a lack of responsiveness and issues retrieving prototypes, which has led to a perception of unreliability. Conversely, there are indications that some customers have found success with alternative suppliers, suggesting that while the company may struggle in certain areas, the market does offer viable options. Overall, the feedback highlights a critical need for improved customer service and adherence to commitments to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Mr Andy Jiang, sales manager of zhengzhou dynastyle garments & accessories is a real crook. He completed wasted my time and confiscated my prototypes. He promised to finish my samples in two weeks and after i paid him he didnt do any samples. I spent weeks after weeks in negotiation and still no samples after 13 weeks. Finally I asked him for my money back as well as my original samples that were sent to him as prototypes, he refused. Luckily, I used PayPal and I was able to get my money back but he still refused to send my prototypes. I found a new company that made my samples in less than two weeks (8 samples). So alibaba is not all that bad, but I would definitely recommend to stay away from this crook Andy Jiang
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