Dstv rooter says "connected without internet". I have tried every trick suggested by the call centre but still I have no access. I regret everything. I just paid for nothing. Is this scam or what?
I would advice anyone who is interested in Dstv internet to never bother themselves and save themselves from stress and the regret.
There was numerous times I called to change my decoder package to the streaming packing. It never happend. After several hours on the phone and the 5th person talking to not knowing what the previous consultant had done or the comments they had written I decided to cancel the package. Each person had a different answer. It started with being sorted to being in credit and then in arrears. After cancelation of the package I was in credit. This is the worst service I have ever dealt with in my life. DStv wil NOT see my money again. Unorganized, no sense of what should be done or how things work. This is really irritating to pay for stuff and no person can sort you out.
Streamer box worked for few days and when i contacted the agents they told me it was my loss and there's nothing they can do.
The Holiday Home system... is good -- yes -- but the Website is BAD not user friendly -- and does not work properly -- it is better to phone in =-- then at least the good people on the line will help -- bad website -- YUK --- good people inside the telephone... the person who wrote this must have left for Australia -- and has forgotten about us... peter
I was a DStv subscriber since 2008. Along the way, several options made themselves available, rendering the high charges of Multichoice unnecessary. I thought they would read the changed times and readjust their pricing model to fit circumstances. More than 24 months later, they are yet to play ball. I miss History Channel and CI, I must say.
Most pathetic company since Telkom, well it's worse than Telkom to be honest. It took me 2 hours on the phone with them, to activate a new decoder; and after the 2 hours, still nothing. They still could not activate it. The incompetent, unskilled, untrained person on the phone told me to hold cause his PC is to slow, makes me hold for another 20 min, never came back to me. Thank God for streaming services...
Series: seasons not shown in full eg Project runway S19, stopped at episode 9; episodes not in correct order; programs advertised often cancelled without notification; shows ends abruptly, leaving one wondering if it was cut short.
Execution of programs as reflected in guide unsatisfactory and very frustating. Leaves me wondering if someone is asleepbonbthe job.
Please! Show the rest of RHOSLC, S2...(. Reunion part 2) and the rest of Project Runway season. To name but a few!
There is sometimes fluctuations in the site. Logging in is easy but navigation takes a whole lot. The function to clear errors like that of E16 is not operational. In short, the site is very boring.
I won't be using it anytime soon except there is improvement
DSTV are THIEVES basically. I paid them for a whole year and they said they didn't get the money despite me sending bank receipts. Also they are over charging and disconnecting 100 times. Its ridiculous. Please DO NOT use them. They are USELESS
Hi
I have set a debit order for monthly subscription and my bank notified me of the deduction on the agreed date but to my surprised you guys send me the message of not paying the subscription fee for May and now is the 15th you have disconnected my services and where do I get money now to reconnect. I pay this service monthly without skipping and not even watching all the channels that I am paying for but now I have to pay extra R50. That is so unfair to disconnected my services in the middle of the month.
Overview
DStv has a rating of 1.2 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. DStv ranks 23rd among Satellite Television sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members