When you try to cancel the subscription or delete the account the screen goes blue so you can't submit the cancellation. I tried it with three different browsers. This is total scam and they keep charging me monthly.
We've been using DropShots for years to share photos but suddenly I can't upload photos anymore and their customer service is ridiculously unhelpful. If they respond at all, their only suggestions amount to things like "try and reboot your computer." Stay away from them. I'm giving them 1 star because without being able to upload photos, the site is useless.
I started using DropShots in 2007, and uploaded all my kid videos and photos for safekeeping and to share with family. Paid for a lifetime' membership to keep my precious memories safe. When I went to review at one point, none were there. All erased. No response from the company to my numerous emails.
So I have used them for years, paid for a Lifetime subscription, Unlimited, which they do not offer anymore, Now all I get is messages about being over my limit, this and that... this company is now very dishonest, I have top send them copies of my Bank payment for the lifetime agreement, then they leave me alone for a little while, then you wake up, and BAM, back to their BS and dishonesty... the old dropshots, i would have five stared them, the dropshots now, Stay away... absolutely no Honesty or Integrity
This company has a lot to make right for their community after losing 5 years of photos and videos, 2015-2020. They advertise as a "storage" site that is "safe" And yet after a second crash are unable to locate thousands of videos and photos. Beyond a terrible business, this is unethical behavior.
We all need somewhere independent to make a complaint to, for us to get the problems with this company sorted out. I paid for lifetime membership, all photos disappeared and no reply from the company. In my country this would be illegal so I am trying to find out where to take a complaint.
Drop Shots, stay Well Away from this one, not only are there facilities poor i. E once you have uploaded an Album you can not change the order in which you have uploaded them, useless if you want to rearrange in what order your photos are viewed, but they won't Refund when you cancel your Trial. No, despite 4 attempts to cancel a Lifetime membership and having deleted the only 20 photos I uploaded. Drop Shots refuses to give me a Refund. David Newcomb is the man who made this decision, hiding behind a company called WebMinds. As previous reviewers have said Yes this is a total Scam, Stay well away or risk as I have done losing $100. Kindest Regards Stephen Fox
We have used this company for over 7 years. It was never good but worked. Things got worse n worse until recently no more vidoes and photos can be uploaded anymore. The customer service was a joke, they dont even bother to respond anymore.
We paid for a lifetime membership and now they breached the contract.
Never trust this company.
Impossible to contact. Take your card and don't give you a next page in registration process so... no username, no password, no email contact reference... NADA. Cancel credit card to kill account draw. Bad bad bad bad bad!
Complete scam. No way to download photos once they are posted, only through purchasing a photo cd. Unsubscribed, but kept being billed TWICE each month. Tried to unsubscribe again, but the account had already been deleted, because I UNSUBSCRIBED! Tried to submit a trouble ticket, but only "premium" members can submit trouble tickets. Since I had already unsubscribed, I no longer had a valid login. Zero contact information available; if you don't believe me look for yourself. AMEX reversed the charges and had to block them from the card to get their charges to stop posting.
Overview
DropShots has a rating of 1.3 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DropShots most frequently mention credit card and lifetime membership. DropShots ranks 81st among Photo Sharing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members