Dollar Shave Club

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How would you rate Dollar Shave Club?
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New York
2 reviews
0 helpful votes
Follow John B.
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I've been a customer for years without complaints. Recently they sent me a different type of razor blades that do not match the handle I have. I've sent numerous emails over the past couple of weeks and not received a single response. They claim to have a 100% satisfaction refund policy but they really don't. Cancelling my subscription.

Date of experience: June 7, 2023
California
1 review
2 helpful votes
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I quit the club!
February 8, 2023

I was a loyal member going back to the beginning but the new products SUCK! So cheap! The old blades lasted & were a killer value for the price now the new blades are crap! You're lucky to get a single shave out of them. The new handles are garbage. Another once great company & product that has gone to $#*! because a bigger company bought them & only cares about the bottom line, not making good products that created a loyal customer base.

Date of experience: February 8, 2023
Nebraska
2 reviews
0 helpful votes
Follow Marijane J.
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Order men's toiletries online and set up an account that will deliver products on a regular basis. We get razor blades regularly. Add additional 1-time items, try out trial sizes, order razor handles, change your regular order items or time between deliveries as you need to. Customer service is excellent and you can chat with them online. This would be a great gift!

Date of experience: December 9, 2019
Kansas
3 reviews
1 helpful vote
Follow J B.
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If this company spent as much time on their products as they do endorsing domestic terrorists they have a hell of a product. But they don't! When I first started with the club the razors were fabulous. Over the last two years I'd be better off with a dollar store razor. Brand new blade and I've got to go over my face 20 times to get a clean shave. And when I'm done it's still didn't do its job. Many times I have to go back and shave again because the blades are that poor. I can't imagine what it's like for those who have a very thick beard, I don't. I usually get one out of a blade. I switched over to Harry's shave club. One pass with the blade and I'm done. The razors last 5 to 10 times longer than dollar shave club. And they're much easier to find in numerous store locations. Highly highly highly suggest avoiding dollar shave club at all costs unless you enjoy wasting your money and looking like crap

Date of experience: July 25, 2021
Florida
2 reviews
0 helpful votes
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Was worth it, no more.
January 28, 2023

I was a member of dollar shave club a few years ago and they had a great product. I recently resubscribed to the service and boy was I disappointed. The first subscription delivered high quality razors, cream, and everything else you'd need.
I re-subscribed and they went with an inferior blade, product, and everything else. A brand new razor feels used and jagged, my wife developed a rash under her armpits among other places that she had to see a dermatologist for.
I could feel the jagged scratching of cheapness when I shaved my face. 100% trash now. More expensive, inferior product. Do not buy! Trash! Avoid at all cost!

Date of experience: January 28, 2023
Indiana
1 review
2 helpful votes
Follow Bob S.
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Was with DSC and settled for a lessor product for far too long. Comparable to Dollar Store razors at prices equaling industry leaders... Doesn't make sense. Especially when their product has gotten worse and worse since they first came on the scene. Waste of money and time spent with customer service that is the absolute Worst In the Industry. Save yourself Time, Money and the inevitable Headache! Steer clear. You'll thank me later.

Date of experience: July 29, 2020
California
1 review
1 helpful vote
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Nah...
November 1, 2020

I am in week three waiting for my starter pack. I would not have wasted my time purchasing these products if I had any idea it would take nearly a month to get even just the starter pack. Still waiting on my order but wish I would have just payed retail. The advertisements about how easy and quick it is are a fallacy. Customer services is of no help either. They only send you some automated response which is not personalized to your issue. You get what you pay for... not much. Waste of timeeee.

Date of experience: November 1, 2020
Florida
1 review
0 helpful votes
Follow Steve T.
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Sigh... like so many things that start out fantastic, DSC might be slipping. I have just read a lot of critical reviews because we are now left wondering where our last shipment might be. Customer Service is not that easy to get ahold of. We too have experienced several broken handles. They need to remember how they got so popular and stick to that business model. I hope we don't have to cancel our membership.

Date of experience: November 30, 2020
Florida
1 review
1 helpful vote
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I have had to purchase multiple handles for my DSC Executive blades over 2 years. They keep breaking and DSC wants to up charge every time for their poor manufacturing and design. I have canceled my membership and found other shaving companies on Amazon to be cheaper in price and equal if not a better in quality.

So long crappy DSC handles and up charging to replace your bad equipment!
Keith

Date of experience: September 8, 2020
Florida
4 reviews
0 helpful votes
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While the products seem good, when I try to cancel my membership, which I've been trying to do for over 1 week, I can't seem to do it. All of the links on their website work except the one where you are supposed to be able to cancel your membership. Doesn't that seem strange to you? I've messaged them 3 times and never get a response and they aren't canceling my membership. Stay away unless you plan to pay them every month without a way to get out of that circle.

Date of experience: July 24, 2022

Overview

Dollar Shave Club has a rating of 3.1 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dollar Shave Club most frequently mention and customer service. Dollar Shave Club ranks 4th among Shaving sites.

service
6
value
7
shipping
6
returns
3
quality
6