DepositPhotos

Contributors watch out! This company still hasn't released my owed payment after months of requests. Despite providing all required documents when establishing the account, Depositphotos has refused to release the money unless they get a copy of my passport. Sending such personal info to a company based in Ukraine/Cyprus seems incredibly risky. Why do they need to collect such data?

It would be better to sell on any other stock photo website than this one.

This company lacks transparency regarding their costs and plans. Despite not having used the images, they send misleading emails claiming misuse. Their tactics seem designed to trick customers into upgrading their plans. I purchased a package of 80 images but chose not to use it due to unclear terms and conditions. When I requested a refund, the manager refused. With the rise of AI, this company is becoming obsolete and appears desperate for business, employing deceptive practices to pressure customers into unnecessary license upgrades. I strongly advise against buying images from this company.

I am not a commercial customer at all. I occasionally need a high quality image for something. I bought their 10 photo package for $40. I used exactly 3 downloads. NOWHERE when I bought the package said I had a time limit to download the files. They bomb you daily with whatever they do so I guess I missed any notification that my time was about up and now just out of luck I guess. I would give them Zero stars if I could

Three years ago I used their service for 100 on demand downloads. I was a gem of a service. Fast forward to January 2022 and it's a complete bait and switch. There was nothing making me acknowledge that I was using the photos for "personal" use (what is personal use for someone?). A day later I get an upgrade demand. I have offered to remove the photos from my development site and requested a full refund. I doubt they'll honor that because soon after my invite to write a review, they rescinded the offer to link directly. I guess they know that a shakedown of more funds will result in a negative review.

Since I bought a plan 'on demand' Nov 12 2019 and was able to download only one picture I never returned. At the time I demanded but didn't receive refund. Completely misleading and fraudulent policy!

I made a mistake that could have cost me almost $100. Their customer service resolved the issue quickly and professionally. They have a great selection of photos and I like their interface. I'm happy to recommend them.

A rep reached out to inform me I can't use Depositphotos because I had a "commercial" site and only bloggers were allowed to use the individual license.

When I pointed out that there was a blog which is where all the images were applied they blocked my account.

So now they will not see my lousy $700 or so a year because I suspect it won't be too hard to find more images - you win.

They deleted my user name immediately

I looked at this organizations website, never signed up! They send repeated emails daily which I have "unsubscribed" to 3 times, which is ineffective.
I have written twice threatening lawsuit, with nor response.'
Anyone wishing to join my lawsuit, please contact me.

I bought a package and thought it was annual. I only bought one photo, and was charged an amount for that. Then I saw that they wanted to charge me monthly. I caught it in time, and they said I owed them money, since I got it at a discounted rate. Make sure that your credit card or whatever method you used to pay, DOES NOT accept reoccurring payments from this company. I ended up having to pay them more money just to get out of the plan. Stick to the other photo sites that are far cheaper, quality just as good, and do not do this to customers. Horrible experience. It was unethical and seems like a scam. Read everything super carefully. They are used to people assuming that they are like other sites, and take advantage of that. Don't assume anything with this company. They will nickel and dime you.