Dating.com

How would you rate Dating.com?
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New York
1 review
4 helpful votes
Follow Haley L.
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SCAM
January 3, 2025

This whole website is a scam, it takes your money and gives you fake profiles. You have to spend a ton of money just to send messages to people, but every profile that messages you IS A BOT. They send you tons of messages to get you talking so you spend money. It is a complete scam; all of the verified and featured user profiles are bots and use stolen photos. Do not use this website and do not let your older relatives use this website for dating, they will not realize it's a scam and waste their money. Not only are most of the 'hot' profiles bots but the other real profiles are weird and creepy.

Date of experience: January 1, 2025
Alexander S. Dating.com Rep
2 months ago

Dear Haley

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

New York
1 review
1 helpful vote
Follow Joseph J.
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Well I saw an ad for dating.com sandwiched in a news article I was reading. It featured a photo of a breathtakingly beautiful mature female. I was hooked instantly. Now one week and about $500 later I've realized that it is one of the slickest rackets I've ever seen. The "female members" that stroke your ego with flattering messages within 5 minutes of creating your profile are actually 1-900 (if anyone remembers those days) sales agents that are reeling you in to the tune of about $300 USD an hour with their chat credit system. Don't honestly know if they were even female. They also try to up sell you on emojis that you are supposed to buy to show your interest in them costing between several hundred USD and several thousand dollars USD each. Hate to break it to you fellas but, Marina, Jessica and whoever else you're talking to has no interest or intention of connecting with you on any level whatsoever. I indicated that I was interested in females aged 50 to 60 and was bombarded with chat offers from 60 year old women that looked like college students...1st red flag. Kinda wonder now why I wasn't able to connect with at least one of the real females that have complained about the site. Mad respect for the people that made this racket happen...have to give credit where credit is due. Wondering which hell hole? (Nigeria, India, Russia, China etc) these "members"were operating from. One dude operating 3 or 4 chat lines at once x 10 = cash cow. Good one fellas you had me going there for a minute.Would give 5 stars for its diabolical creativity but zero for ethics.

Date of experience: January 19, 2025
Alexander S. Dating.com Rep
2 months ago

Hi there,

We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your concerns. We take issues related to misleading practices and suspicious activity very seriously. Dating.com works hard to ensure the authenticity of profiles and communication between members. If you’ve encountered anything that didn’t seem right, we encourage you to report it so we can investigate.

Regarding your billing concerns, if you’ve been charged unexpectedly or for services you didn’t intend to use, our customer support team at support@dating.com is available to help resolve these issues and assist with managing your subscription.

We strive to provide a safe, genuine environment for all users, and your feedback is valuable to help us improve.

Florida
1 review
1 helpful vote
Follow rathernot s.
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60 Minutes just published an article, "Pig Butchers Inside AI Powered Scam Factories Dudding Aussies out of Millions". Just don't go on this site Just don't do it! Many sites like this are based in Myanmar in Southeast Asia controlled by International Crime Syndicates! They involve slave labor, literally people are forced to do the job and beaten if they don't. An cyber expert states you can't even trust videos as they can AI generate them and you think you are talking to a real person, but you are not! Run! Run!

Date of experience: December 18, 2024
Alexander S. Dating.com Rep
2 months ago

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Luxembourg
1 review
3 helpful votes
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Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Date of experience: October 25, 2024
Alexander S. Dating.com Rep
5 months ago

Hi Carolina, we completely understand your frustration and thank you for sharing your perspective. Our goal is to provide a safe, quality environment for both men and women to find meaningful connections, and we recognize that certain features come at a cost. We aim to balance value with accessibility, so every member can benefit from a secure and authentic experience. Your feedback on the costs and verification processes is invaluable, and we’ll keep working to improve. If there’s anything more we can do to support you, please don’t hesitate to reach out to us directly at support@dating.com.

Algeria
2 reviews
3 helpful votes
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Scam
October 31, 2024

This site OWNER Is a scam, Dating.com, muslima.com, thaiupid, asiandating are associated to this scams site. DONT USE THEIR WEBSITE. Same owner.

They took money from my bank account after I canceled service. Don't add your cards.

Thieves

Date of experience: October 31, 2024
Alexander S. Dating.com Rep
4 months ago

Hi AbuAmine,

We appreciate you taking the time to share your concerns regarding our platform. We’re truly sorry to hear about your experience, especially regarding unauthorized charges after canceling your service. This is not the kind of experience we want for our members.

It’s important to us to address any issues related to billing and customer service:support@dating.com. We recommend reaching out directly to our support team for assistance with resolving your billing concerns, as they can help investigate any unauthorized transactions.

We also acknowledge the feedback regarding the associations between our site and others. We are committed to maintaining the integrity of our platform and ensuring our members have a positive experience.

Your feedback is invaluable as we work to improve our services, and we appreciate you bringing these issues to our attention. Thank you for your patience and understanding.

France
1 review
2 helpful votes
Follow Andy W.
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This site is a scam. They charge customers on false pretences. Meeting anybody on this site is impossible since personal contact info cannot be exchanged. I really sincerely want to know whether ANYBODY has EVER met anyone face to face or even exchanged texts, emails or phone or WhatsApp calls, outside of their criminally priced email and chat system?

Date of experience: September 22, 2024
Alexander S. Dating.com Rep
6 months ago

Dear Andy,

Thank you for evaluating the website. I am very sorry to learn that your endeavor of finding a partner in the site did not work as expected. Do be informed that contact information can be exchanged through video chat or present delivery. But please do be reminded that While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations.
However, I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe.

We are strongly against any wrongdoings on our app. We respect your judgment and you are fully entitled to your opinions. If you suspect members' behaviour to be concerning, do not hesitate to share your concerns at support@dating.com. We will require a short brief of an incident and supporting materials proving misleading or misbehaving. And strictly providing the following information below:

• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)

I hope you'll find this helpful.

Florida
1 review
3 helpful votes
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Scam
September 21, 2024

This site and the other platforms from the same company have destroyed so many lives. Tell this,Maria Sullivan, the vice president of this b**place.She even allows married men on the site to make money. These guys, Enzo, stay online 24 hours a day and 7 days a week deceiving women, just like the other guy, Rodrigo. They are popular members (free members); they don't use the word free so they don't scare the paid members. They are all crooks. I wrote several letters; they never did anything about it.
So I took extreme measures that they will find out about very soon. We cannot let these evil mercenaries run the show. Whatever they came from Malta, Singapore etc. This is an international mafia.
The FBI should be involved in this to close down their operation. I will bring this to the FBI. Thave so much evidence. We need to get together to bring them down.
Tip for consumers:
Avoid at all costs! Their deceitful army is ready to swindle you out of your hard-earned money. I fell victim to their schemes. Keep your distance!

Date of experience: September 21, 2024
Alexander S. Dating.com Rep
6 months ago

Dear Elizabeth,

Thank you for sharing your concerns with us. We take feedback seriously and are committed to providing a safe and respectful platform for our members.

We're sorry to learn that you have encountered such situation with some specific members. It is important to note that despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. We understand that negative experiences can be deeply frustrating, and we encourage anyone who feels they have encountered inappropriate behavior to report it directly through our official channels. Having said so, I strictly recommend to contact us at support@dating.com with relevant details as follow:

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Do be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. Misrepresentation (A member deliberately misrepresents the following details in his/her profile: age, children, gender and marital status. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.

Your feedback is invaluable in helping us improve our services.

GB
1 review
4 helpful votes
Follow Natasha M.
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The man in these photos is a model and a fake. He has mention that this is an "investment " for me and suggested that I pay for an engagement ring for him but yet doesn't give his contact details or vomit to actually meeting. I made it clear that I'm not in employment yet the site continues to clutter my email with fake profiles who just want to waste my time making empty promises but don't actually meet up. Also my private conversations have been sold to third parties without my consent. The customer service do nothing to recoup your money and the charges are ridiculous.

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+8
Date of experience: August 14, 2024
Alexander S. Dating.com Rep
7 months ago

Dear Natasha,

Thank you for sharing your experience with us. We take your concerns about fake profiles, unsolicited contact, and data privacy very seriously. We apologize for the frustration and disappointment you've encountered.

Addressing Fake Profiles:

We understand your frustration with encountering fake profiles. We have implemented measures to identify and remove suspicious accounts. However, we rely on our members reports to identify and take action.
Regarding the profile you're suspicious to be misleading, we encourage you to report it immediately through our app or contact our customer support team support@dating.com along with the relevant details below.

• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)

If the suspected member is proven to have committed wrongdoings against our Anti-scam policy, you will surely be refunded with all the credits incurred in communicating with him, given that he has a confirmed account (with blue badge).

We also understand your request for a full refund. You can also reach out to our support team to process your request efficiently.

We appreciate your understanding and patience as we work to address these issues. If there's anything else we can assist you with or if you have further questions, please feel free to reach out to us directly.

Thank you for being part of our community.

GB
2 reviews
1 helpful vote
Follow Range R.
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Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Date of experience: September 18, 2024
Alexander S. Dating.com Rep
6 months ago

Hi Range R,

Thank you for reaching out! I understand how important it is to connect with your partner. Please check your spam or junk folder for the confirmation email, just in case it landed there. If you still can't find it, I recommend reaching out to customer support directly at support@dating.com for immediate assistance.

We're glad to hear you love our site, and we want you to be able to chat with your partner as soon as possible!

Philippines
1 review
1 helpful vote
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Absolute rubbish and only scammers!
July 31, 2024

The opening text says it's free. You can send a few messages. Then you're asked for money. You can't do anything without paying. If you then pay, you find out that the messages are computer generated. None of the men I wrote to were willing to contact me in any other way. They wanted to persuade me to stay on the site. I think these guys get money from Dating.com so that you stay and pay as long as possible. No luck. Just like on many other sites that want to squeeze the last bit out of lonely people. Absolute rubbish and just scammers.

Date of experience: July 31, 2024
Alexander S. Dating.com Rep
7 months ago

Dear Conny,

Thank you for sharing your feedback. I’m truly sorry to hear about your experience, and I appreciate you taking the time to detail the issues you encountered.

It’s concerning to hear that you felt misled by our platform and had trouble connecting with genuine individuals. Our goal is to create a positive and authentic environment for all members, and it's clear we fell short in your case. Having said so, I strictly recommend to contact us
With any supporting material that we can submit to the verification team to further investigate on the allegations

Moreover, The registration and surfing are free of charge. However, to have access to the available services you should purchase credits. By simply subscribing, you will be able to unlock and use premium communication services. It may not be the cheapest, but check what you get for it: anti-scam protection, constant updates, etc. Would you consider emailing us at support@dating.com so that we could give you the full information on prices and how to spend your funds efficiently?

Overview

Dating.com has a rating of 2.1 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 640th among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 3 days
+438