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Data Align Reviews Summary
The company has garnered a positive reputation for its knowledgeable and patient staff, who provide effective technical support and problem-solving assistance. Customers appreciate the thorough explanations and the sense of security offered by the services, often highlighting the technicians' professionalism and efficiency. However, some reviews indicate concerns about service delays and the time taken to resolve issues, suggesting room for improvement in response times. Overall, the sentiment reflects a strong customer satisfaction level, with many expressing willingness to recommend the service to others, indicating a solid foundation for continued customer loyalty.
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Easy to use and overall a great experience. Everything's protected. Whenever there's a technical issue with something, there's always tech support. It rarely happens and when it did, it was a mistake I made but tech support helped out really fast. Service was excellent.
You did a good job. Hopefully my computer will be protected and work well.
It was a very good explanation from the technician of the problems that I had in the past. Security system is in place for my protection.
Services were completed.
Tech. Was knowlegable and repaired the computer to printer connection.
When I was re-installing the drivers it would not go to the next step after the 1st step was 100% completed and installed.
It took a long tem for the tech to complete, but it seems to be OK now.
I want to thank Tom, Paul and Lisa for their professional assistance in fixing issues I had with services and drivers on my laptop. Staff was very knowledgeable and patient with a computer novice. Look forward to continued support from the staff.
Very satisfied with services by John Smith, all my work has been done, satisfied with the services that you provided me
Very professionally done. Printer working fine with your patient help. Very knowledged about the problem that I needed help with.
From what I see it looks good & I hope I don't have any trouble & they stand behind what they say because I cannot afford it.
Everything went well. Very happy. Thank You
Tom Anderson was very knowledgeable in his work and was able to rectify the problem fairly quickly.
AFTER WORKING WITH MANY Technicanes at Microsoft i was able to compete installation of my program and repair of computer thanks to Tom Anderson.
Tech was good at problem solving seems like he has experience from many years in this field. Security i hope is good. He fixed my drivers, checked for bugs, and viruses. Service was good
Tech support was good.
All support cleaned up my problems and stayed in contact with me as we worked through the problems.
Problem was perfectly solved; little fuss, not complicated, courteous service. Problem solved even on a holiday. Best results. Thanks you.
Henry was very knowledgeable and was able to diagnose the issue and repair it in a timely fashion. I was concerned that your company was going to hurt my computer but He made me feel comfortable
I am fine with solution. Hopefully my problems are fixed. I would recommend your service to others.
Hopefully, my problems will be solved. They spent a great deal of time and patience
With me on the phone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members