iMyFone

How would you rate iMyFone?
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Illinois
1 review
0 helpful votes
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Trustworthy company
November 4, 2024

I tried to use the software to retrieve my iPhone data to no avail, but it may have been because I inadvertently bricked the phone while trying to update it through Apple. The owners of this software upheld their promise to refund my money if I was not satisfied, so I thanked them for that and appreciate their earnestness as an honorable company.

Date of experience: November 4, 2024
iMyFone T. iMyFone Rep
4 months ago

Dear Allen R,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
IMyFone Support Team

California
1 review
0 helpful votes
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Great Customer service
December 13, 2024

I really appreciate the quick responses to resolve issue.

Date of experience: December 13, 2024
iMyFone T. iMyFone Rep
3 months ago

Dear Customer,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Minnesota
1 review
0 helpful votes
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Excellent aftersale service
July 2, 2024

I purchased the license to crack a zip file password. I wasn't successful with the application, and customer services suggested I send them to file and do it themselves. They couldn't make it thus we agreed on a full refund of the money. Even though the goal of the purchase was not achieved, their customer service (particularly Echo Zhou) was extraordinary and very friendly. If I ever need to crack another password, I will try with them again.

Date of experience: July 2, 2024
iMyFone T. iMyFone Rep
8 months ago

Dear Gabriel M.
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

France
1 review
0 helpful votes
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Excellent!
September 20, 2023

I can't stress enough how exceptional the customer service was. Sara, in particular, was extremely responsive and did everything to resolve my problems quickly. His professionalism and customer focus really impressed me. Even though the software did not address my (quite complicated) problem, the overall experience was very positive thanks to the excellent customer service. Thanks again to Sara and the support team for their invaluable help!

Date of experience: September 20, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Wissem g.
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
IMyFone Support Team

Mexico
1 review
1 helpful vote
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False Advertising- Bait and Switch
August 3, 2023

My iphone wouldn't start and I was desperate so I bought a 1-month subscription even though I was skeptical bc they advertise as 30 days money back guarantee, but the trick is they will never honor it. Apparently they have hidden terms and conditions that are impossible to fill so you will never actually get your money back. It's a total bait and switch.

Date of experience: August 3, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Brianna B.
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase?Then we will check and help you solve this problem.
Thank you for your cooperation.
IMyFone Support Team

Colorado
1 review
0 helpful votes
Follow Shashank Arun S.
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Thanks Aimee, I wanted to take a moment to express my sincere gratitude for the outstanding customer service you provided. Your expertise and dedication as a Technical Support Specialist at iMyFone Technology Co., Ltd. truly exceeded my expectations.

Your prompt and effective assistance in resolving my technical issues was invaluable. Your patience in explaining complex concepts and troubleshooting steps was greatly appreciated. Your commitment to ensuring a positive customer experience did not go unnoticed.

It's professionals like you who make a significant difference in the way customers perceive a company. Your excellent customer service sets a high standard that others should strive to achieve. Please accept my heartfelt thanks for your exceptional support.

Wishing you all the best in your endeavors and looking forward to any future interactions with iMyFone Technology Co., Ltd.

Date of experience: August 16, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Shashank Arun S.
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
IMyFone Support Team

KR
1 review
0 helpful votes
Follow 지민 천.
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This app will help you find the photos you lost. In fact, I've recovered memories of my 2021 that I lost through this app. That's a really appreciated app. And the service is also friendly. If you ask a question, they answer with sincerity. Thank you for the app.
And Thank you Sherry. You are the best person. Sherry is very kind!

Date of experience: November 24, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Customer,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

New Jersey
1 review
0 helpful votes
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Echo is a superstar!
July 28, 2023

In my haste, I had purchased the wrong app. Echo promptly showed me how to download the correct app, and use the app properly and when the app was not able to rectify the situation, Echo found a way to give me a full refund. I appreciate her knowledge and helpfulness.

Date of experience: July 28, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Michael K.
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
IMyFone Support Team

Australia
1 review
0 helpful votes
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IMYFONE UNLOCKER
October 6, 2023

WARNING.Just another scammer pretending that his product can unlock your phone.No it didn't for my MOTOROLA e22i I have tried it but to no avail.I have requested a refund but nothing.They keep sending you ticket after ticket,but no concrete action.After everything considered you know that you are dealing with a bunch of scum bags and arsehat.

Date of experience: October 6, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Jean-Michel D.
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase?Then we will check and help you solve this problem.
Thank you for your cooperation.
IMyFone Support Team

GB
1 review
0 helpful votes
Follow Yash B.
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I had issue with the IOS17 update and changing location on my phone via the IGO app. I was provided excellent service throughout the "Apple driver installation" process by Sherry on how to change location via my laptop. I was guided step by step on every single query I had. I am very satisfied. Thank you Sherry!

Date of experience: December 22, 2023
iMyFone T. iMyFone Rep
over a year old

Dear Customer,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Overview

iMyFone has a rating of 4 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iMyFone most frequently mention customer service, support team and full refund. iMyFone ranks 2nd among Data Backup sites.

service
93
value
89
shipping
58
returns
81
quality
87