CoutureCandy

How would you rate CoutureCandy?
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Oregon
1 review
0 helpful votes
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Couture Candy is Amazing!
January 29, 2025

I was suddenly invited to a dance, and needed the perfect dress, but I also didn't want to break the bank! My dress was originally over $500, and I got it less than $150! So I have the most amazing dress, saved some extra money, and came in super fast so I don't have to worry about it being late! Thank you Couture Candy!

Date of experience: January 29, 2025
Texas
1 review
0 helpful votes
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Everything as expected!
February 4, 2025

My daughter tried on this dress in a boutique and absolutely loved it but was waaay overpriced. I searched for it online & it lead me to this site. Item arrived, packaged well & o was able to secure my daughter's perfect prom dress for less!

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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Later delivery than expected
February 4, 2025

The processing times take too long. I was told it was 72 hours. I was tracking the shipment for the delivery and it kept saying that UPS was not in possession of the package. I contacted costumer service for two days to update the delivery to two days or over night and the answered were like they were going to contact processing etc and nothing happened. It was supposed to be here today and now it says Thursday. I paid the three day delivery and it has been basically 10 days and I still don't have the dress and the party was on Saturday.

Date of experience: January 30, 2025
Massachusetts
1 review
0 helpful votes
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Very Happy!
January 20, 2025
Updated review

Ordered my (recently discontinued) Mother of the Bride dress. I checked to make sure that Couture Candy was an authorized dealer for the designer. The dress was on sale and in my size! Received it very quickly (less than a week). I love it!

Date of experience: January 10, 2025

Absolutely love my MOB dress!
January 17, 2025
Previous review

Absolutely love my MOB dress! It arrived quickly after placing the order. My experience with the website was great, too! Can't believe I ordered my MOB online!

Date of experience: January 7, 2025
District of Columbia
2 reviews
0 helpful votes
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Couldn't have been easier.
January 30, 2025

When we found my daughter's prom gown online, we were very excited to go shopping. Unfortunately, the store we went to did not have it in stock. Also, it was not an enjoyable experience for my daughter, as it was very crowded. She felt rushed and self-conscious. I'm not kidding when I say your webpage was a godsend. I took her measurements and the dress came in only two days and fits her almost perfectly. I cannot recommend your webpage enough!

Date of experience: January 13, 2025
Washington
1 review
0 helpful votes
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100% Great Product and services.
January 2, 2025

The dress was perfect and terrific! I was impressed with how it looks and it's really better just like the pictures on the website. Its lace-up back design adds a touch of sophistication while ensuring a perfect fit. The dress arrived on time while still being informed by customer service. Great Job!

Date of experience: January 8, 2025
Florida
1 review
0 helpful votes
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Exactly what I was looking for
January 22, 2025

Dresses have been exactly what the picture and description show. True to size and decent price. Always get compliments on the dresses I have purchased from this site. I am always confident in ordering from here.

Date of experience: January 12, 2025
Georgia
1 review
0 helpful votes
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OVER TO TOP EXPERIENCE.
January 9, 2025
Updated review

I ordered my gown on December 23,realizing that it might be a close call during the holiday season. After receiving a confirmation of my order, l added that l needed the gown for a New Years Eve Event, amazingly, it arrived 1 day before New Years. The gown is elegant,true to size and is very high-quality.
Much bang for my buck!

Date of experience: December 30, 2024

Shopping was easy
December 31, 2024
Previous review

Shopping was easy. Quick shipping time was what captured my attention. I saw many other items that I will be purchasing in the near future as l attend numerous events thet reuire evening attire.

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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Worst experience ever
December 26, 2024

This is by far the worst shopping experience I have ever had. Before I purchased anything on the site, I emailed the company to ask if I would be able to return dresses if I did not like them. I was told absolutely everything can be returned. The person NEVER said that I could only use a store credit. If you are a mother of a bride or groom and you are looking for a dress, you know how stressful this process is and how many dresses you buy and return. I ended up using the store credit and bought three other dresses that I will probably end up giving away because they all look horrible. I would never shop here again or ever recommend them to anyone. AND- you have to pay for shipping which is insane in today's world of online shopping. I will never recommend this company to anyone. They should be ashamed of themselves.

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
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Happy with experience
February 4, 2025

I'm surprised is that you don't provide a garment bag with purchase considering the cost of the gowns

Date of experience: January 25, 2025

Overview

CoutureCandy has a rating of 4.1 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.

service
549
value
280
shipping
278
returns
126
quality
933
This company responds to reviews on average within 3 days

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8,464 reviews