I was suddenly invited to a dance, and needed the perfect dress, but I also didn't want to break the bank! My dress was originally over $500, and I got it less than $150! So I have the most amazing dress, saved some extra money, and came in super fast so I don't have to worry about it being late! Thank you Couture Candy!
My daughter tried on this dress in a boutique and absolutely loved it but was waaay overpriced. I searched for it online & it lead me to this site. Item arrived, packaged well & o was able to secure my daughter's perfect prom dress for less!
The processing times take too long. I was told it was 72 hours. I was tracking the shipment for the delivery and it kept saying that UPS was not in possession of the package. I contacted costumer service for two days to update the delivery to two days or over night and the answered were like they were going to contact processing etc and nothing happened. It was supposed to be here today and now it says Thursday. I paid the three day delivery and it has been basically 10 days and I still don't have the dress and the party was on Saturday.
Ordered my (recently discontinued) Mother of the Bride dress. I checked to make sure that Couture Candy was an authorized dealer for the designer. The dress was on sale and in my size! Received it very quickly (less than a week). I love it!
Absolutely love my MOB dress! It arrived quickly after placing the order. My experience with the website was great, too! Can't believe I ordered my MOB online!
When we found my daughter's prom gown online, we were very excited to go shopping. Unfortunately, the store we went to did not have it in stock. Also, it was not an enjoyable experience for my daughter, as it was very crowded. She felt rushed and self-conscious. I'm not kidding when I say your webpage was a godsend. I took her measurements and the dress came in only two days and fits her almost perfectly. I cannot recommend your webpage enough!
The dress was perfect and terrific! I was impressed with how it looks and it's really better just like the pictures on the website. Its lace-up back design adds a touch of sophistication while ensuring a perfect fit. The dress arrived on time while still being informed by customer service. Great Job!
Dresses have been exactly what the picture and description show. True to size and decent price. Always get compliments on the dresses I have purchased from this site. I am always confident in ordering from here.
I ordered my gown on December 23,realizing that it might be a close call during the holiday season. After receiving a confirmation of my order, l added that l needed the gown for a New Years Eve Event, amazingly, it arrived 1 day before New Years. The gown is elegant,true to size and is very high-quality.
Much bang for my buck!
Shopping was easy. Quick shipping time was what captured my attention. I saw many other items that I will be purchasing in the near future as l attend numerous events thet reuire evening attire.
This is by far the worst shopping experience I have ever had. Before I purchased anything on the site, I emailed the company to ask if I would be able to return dresses if I did not like them. I was told absolutely everything can be returned. The person NEVER said that I could only use a store credit. If you are a mother of a bride or groom and you are looking for a dress, you know how stressful this process is and how many dresses you buy and return. I ended up using the store credit and bought three other dresses that I will probably end up giving away because they all look horrible. I would never shop here again or ever recommend them to anyone. AND- you have to pay for shipping which is insane in today's world of online shopping. I will never recommend this company to anyone. They should be ashamed of themselves.
I'm surprised is that you don't provide a garment bag with purchase considering the cost of the gowns
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Answer: For orders within the US, the standard processing time is 48-72 hours. After processing, the delivery is within 2-4 business days. Here is a link to our Shipping and Processing Table for more information: https://www.couturecandy.com/pages/shipping-and-processing-information
CoutureCandy has a rating of 4.1 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.