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Poland
2 reviews
0 helpful votes
Follow Klaudia K.
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They support pirated sites, their reports to hosting providers are probably fake.
I once contacted the ovh hosting site and asked if they were getting cloudflare reports. They replied that nothing was coming to them and if it did come, they would take care of the stolen content.

Date of experience: July 10, 2023
California
19 reviews
1 helpful vote
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Been very happy with their basic service for my blog. Easy to set up, the ability to block all traffic that is not from the USA, which suits me. I have restrictions within my blog to filter out access from outside the USA and using this service I can filter out even more. The other benefit is that having Cloudflare speeds up my site.

Date of experience: February 10, 2022
New Mexico
3 reviews
4 helpful votes
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Will not provide contact information for betthomas.com - a website client of theirs - CloudFlare is in fact listed on betthomas.com's WHOIS report. No other contact information is listed for this illegal gambling and extortion website and CloudFlare refuses to rectify the situation even though several Abuse reports were submitted.

Cloudflare will only provide this email which is obviously no help - *******@evoluso.com and seems to be spam as I have not received a reply.

Steer clear of CloudFlare - it seems they are hurting for legitimate business and have thus resorted to illegal business practices.

Date of experience: July 17, 2018
Norway
18 reviews
9 helpful votes
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What do you call a group of hackers that interferes with you internet and calls themselves protectors of internet sites? Cloud_fu-kkers, that'w what.
A group of scriptkiddies that cannot find their butts in the dark with both hands and a flashlight and block your access to websites because they are too incompetent to separate bots from users.

Date of experience: July 17, 2023
Texas
1 review
1 helpful vote
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Fraud host
September 1, 2022

Cloudflare is a great place to host a fraud website to steal people's money. Check out the site Tarponseas.com. Very slick website protected by them on their server in Iceland. I know I got scammed.

Date of experience: September 1, 2022
Texas
4 reviews
5 helpful votes
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Excellent Pricing
January 27, 2017

No messing around with per-GB bandwidth cost, Cloudflare's fixed monthly pricing and awesome FREE plan is a much better pricing model than most of its competitors.

Date of experience: January 27, 2017
New York
106 reviews
431 helpful votes
Follow Janet T.
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I'm posting my review here because Cloudflare reported my review on Trustpilot citing that it wasn't a genuine experience because I'm not a paying customer, only a user. The irony is that CloudFlare is meant to protect websites but I and many other people online have witnessed this service being more of an inconvenience to us than anything. For weeks and months, there were websites I couldn't access and was blocked from. I'm not a VPN user, and I've also tried on my phone service and other devices but still blocked by CloudFlare.

There's no CAPTCHA to fill out to gain access and also, the page simply says to contact the website owner. Firstly, how can we do that if we have no contact info from the website owner if we can't access the website? Secondly, what customer is actually going to go out of their way and explain to customer service that their website is blocked? A lot of people browsing the internet aren't tech savvy. I've shown proof of this experience to Trustpilot twice and they still said they rather keep the review removed. I've written over 100 reviews on Trustpilot, all genuine experiences so it's obvious to me that Cloudflare is paying to remove negative reviews. If they were doing so well, they wouldn't be wasting their time reporting Trustpilot reviews.

Date of experience: August 21, 2022
Pennsylvania
1 review
1 helpful vote
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This company should get ZERO stars. The service provided by Cloudflare allows the owners of phishing websites to hide WHOIS information, such as the two phishing sites vapecrator.com and rootcute.com. These two phishing websites had been duplicating and cloning Ellisi Gifts store. The unauthorized cloning of Ellisi Gifts store is a very serious problem, and the owners of these two phishing websites may attack other stores using the same method. Cloudflare should solve this serious issue and take down these two phishing websites immediately. Stop the unauthorized cloning of Ellisi Gifts store!

If you fill out an abuse form on cloudflare.com, you never get a response.
If you file a complaint through Better Business Bureau, Cloudflare tell you to fill out an abuse form on cloudflare.com.

If you file a complaint through Better Business Bureau, Cloudflare reply you that you should receive a separate email with the hosting provider contact information for the phishing websites, but you never receive the email for the hosting provider contact information.
If you check other networklookup, you will find these two phishing websites are hosted by Cloudflare Inc.

In fact, the service provided by Cloudflare is to support phishing websites to phish and scam. If you check some networklookup, you will find these two phishing websites are hosted by Cloudflare Inc. This company should get ZERO stars.

+19
Date of experience: June 23, 2022
Indonesia
7 reviews
18 helpful votes
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Very excellent CDN provider with great features, and all in very competitive prices.
Recommended to all people who need CDN.

Date of experience: May 27, 2014
Egypt
29 reviews
9 helpful votes
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No support, community is useless and rude also no privacy for domains...

Date of experience: October 30, 2022