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CellspareReviews 95

3.0

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Cellspare Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight the quality of products, with many customers appreciating genuine parts and effective packaging. Timeliness in delivery and responsive customer service also received commendation, particularly for urgent needs. However, significant concerns arise regarding service delays, particularly in returns and refunds, with some customers experiencing dissatisfaction with support during issues. Overall, while many customers express satisfaction with product quality and affordability, the company must address its customer service challenges to enhance overall customer experience and trust.

This summary is generated by AI, based on text from customer reviews

service
50
value
46
shipping
48
returns
35
quality
47
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NL
1 review
0 helpful votes
Follow Bijin S.
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I placed an order on Cellspare.com and received an email on July 25 stating that the item would be dispatched on Wednesday and tracking details would follow. I waited patiently, but no tracking information was ever shared. After following up, they responded days later saying the order was being canceled and the refund would be processed in 3 working days. It's now August 4, and I've received nothing. No product, no refund, and no reliable customer support. Very frustrating experience. I would not recommend this site to others.

Date of experience: July 25, 2025
Switzerland
1 review
0 helpful votes
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No Delivery, No Refund – Beware!
July 25, 2025

I purchased three iPhone batteries from this fraudulent company. Before placing the order, I contacted them via WhatsApp to ask if shipping batteries to my location would be possible, as I knew battery shipments can sometimes be problematic. They assured me there would be no issues. So, I went ahead, placed the order, and paid immediately. At first, I received some strange emails asking for additional payments. Later, I received an email confirming that my order had been accepted and payment received. The estimated delivery time was about 2 months. I patiently waited for 2 months — and nothing arrived. I contacted them again via WhatsApp to ask about my package, and only then they told me:
"Sorry, we cannot ship batteries."
It took them two months and my message to inform me — had I not written, I probably would've never heard anything from them. After that, they said they would issue a refund. Again, I received fake emails claiming the refund was approved and payment was made — but I never received any refund or any package.

Date of experience: May 29, 2025
Bahrain
2 reviews
0 helpful votes
Follow nafil R.
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Rude behaviour and not trust worthy
July 21, 2025

Its very rude and and harsh behavior from your customer support. I have ordered (Order ID: #*******). I hade ordered on 07 July 2025... it was supposed to reach by 17 July 2025. But your Customer support said me to wait me till 21 July 2025. Today is 21 July. When I asked the status of my order, your customer support initiated refund without informing me. He started arguing with me. Is this your customer support. If Yes then you have the worst service. You have wasted my time and patience.

Date of experience: July 21, 2025
India
1 review
0 helpful votes
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Product quality and delivery
June 3, 2024
Updated review

PRODUCT QUALITY EXCELLENT, PERFECT DESCRIPTION AND SPECIFICATIONS, AND PRICE VALUE GOOD, "PACKAGING FULLY PROTECTIVE AND SAFE" DELIVERY VERY FAST, THANK YOU 😊😊 10 STAR

Date of experience: June 3, 2024

Any Parts and Delivery
January 27, 2022
Previous review

Parts quality very good and delivery time very low and packaging are good. Company's person behaviour nice. Thank you, Buy again any item.

Date of experience: January 27, 2022
India
1 review
0 helpful votes
Follow mufti f.
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I purchase Google 7 pro LCD Screen for my phone, the product arrived at my place fast and secure. I really appreciate cellspare team

Date of experience: May 25, 2024
India
1 review
1 helpful vote
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Pixel 7 Pro Display
May 8, 2024

I purchase pixel 7 pro display a 6 month ago paid Rs *******/-, after 3 month it not working probably it have some lines on it, I contact to cell spare team, but they dint give proper answer, so don't buy from cell spare that have not genuine products.

Date of experience: May 8, 2024
Cellspare I. Cellspare Rep
over a year old

This customer has shared false information here because in his feedback he has mentioned that I had bought this product six months ago and after 3 months this product got damaged, it clearly means that on our website we have given warranty and replacement. As per term any mobile parts have 10 days warranty, this customer broke the display himself after three months of delivery and then informed us for replacement which is against the warranty terms, and now after 6 months we are getting blackmail. Feedback has been posted here with wrong information which should be deleted, we are ready to provide any kind of proof in this matter.

India
1 review
0 helpful votes
Follow Sudhir P.
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Camera lens received didn't work 😕 shows error
Courier service is good
Cell spare service is good but item send by supplier is not working at all

Date of experience: April 3, 2024
India
1 review
1 helpful vote
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Great service
January 28, 2024

It was a wonderful experience from Cellspare...the product got delivered bit late but the product quality was really great at that price.Good Job Cellspare👌😊

Date of experience: January 26, 2024
Slovakia
1 review
2 helpful votes
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Absolute SCAM
November 7, 2023

Please, never use this site to buy anything. In summary, they will ignore you, lie to you and try to beg for more money even before delivery.

This is some parts of my personal email communication with them:
You have purchased the product(Google Pixel 5 LCD Screen With Digitizer Module - Black) in ₹8,900/- this amount,

Product new cost is ₹11,999/- So now differentiate amount is ₹3099/-,

So you have to pay ₹3099/- as differentiate additional amount for the product
---------------------------------------------------------------------------------------------------
Then, refund me please.
Why sir?
---------------------------------------------------------------------------------------------------
Your cancellation is under process,
It will be done within 3 working days,

Amount will reflect back into your origin payment mode,.
---------------------------------------------------------------------------------------------------
Will proceed with the refund and share you refund details within 48 hours
---------------------------------------------------------------------------------------------------
Sharing you refund details before today evening

Guess what? Refund never happened. I must have raise a dispute claim with my card issuer.

Date of experience: November 7, 2023
India
1 review
0 helpful votes
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Not sure about geniune or not. But products are satisfactory. But packaging was kind of suspicious but atlast everything turned out good.

Date of experience: September 27, 2023
Slovakia
1 review
1 helpful vote
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Good poruct for great value
March 16, 2023

For value of the product i recieved what i expected with no problems. Normaly hard to get products and smarphone parts that are unfortunately not up to date anymore. Thanks so much. Saved me a bit of money

Denis (Slovakia)

Date of experience: March 16, 2023
Sweden
1 review
0 helpful votes
Follow Thede A.
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I am satisfied.
November 17, 2022

Good customer service and well functioning parts in my experience. The package, a display, was well packaged and protected with bubble wrap.

Date of experience: November 17, 2022
1 review
0 helpful votes
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Service and feedback
November 5, 2022

Good service, I have recieved the product like brand new in good packing and working like orignal one

Date of experience: November 4, 2022
India
1 review
0 helpful votes
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Excellent customer service
September 22, 2022

Excellent customer service and support myself for smooth services after service also they respond positively

Date of experience: September 21, 2022
India
1 review
0 helpful votes
Follow Omkar B.
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They have good parts (good quality if not genuine), nothing to complain about shipping, good customer service. Overall one of the best phone parts site I've experienced.

Date of experience: September 4, 2022
Greece
1 review
0 helpful votes
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ΤOP SITE
August 6, 2022

I am very happy with the purchase I made the product is perfect 100%
I really liked the packaging of the package
I put the board, in the phone, all complete

Date of experience: August 6, 2022
India
1 review
0 helpful votes
Follow ALEX M.
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Only cellspare
June 29, 2022

Cellspare for me is best way to get genuine parts for very good price. And speed of their delivery service is really amazing.

Date of experience: June 28, 2022
India
0 reviews
0 helpful votes
Follow Jayant K.
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I bought a battery for my Asus 6z mobile phone, which I couldn't find at any other place. The product, I got was genuine and delivery was also in time with nice packaging.

Date of experience: June 24, 2022
India
1 review
0 helpful votes
Follow Anusha R.
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The camera was good and the packing of item was superb over all I am happy with cellspare the product was agenuine one which was received by me

Date of experience: June 21, 2022
India
1 review
0 helpful votes
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Excellent
May 28, 2022

Products are of good quality here. I recommend to buy from here. Excellent quality. I ordered 3 times from this website.

Date of experience: May 28, 2022

From the business

Cellspare is a leading mobile phone replacement spare parts supplier. We provide cellphone replacement lcd screen flex cable best price.