Casetify

Overpriced Bad quality cases unless you get the super expensive case ONLY for iphones that had the corners with exaggerated borders. Anything else is bad. They just have kinda cute designs but who cares if your phone will break anyway. BAD QUALITY, BAD SHIPPING TIMEFRAME, TERRIBLE CUSTOMER SERVICE. I only bought one because I had a gift card from Shoppee, otherwise I already knew this overpriced garbage.

My case is falling apart. The edges have suddenly started to come away from the backing. The glue has obviously failed. I was offered 15% off my next purchase. I really don't think I am going to invest a small fortune in another phone case that will only last 1 year. I would not recommend this product.

I had my custom case for around a year now, with nothing really happening to the case.
Never dropped my phone, never dropped anything on it.

The case just fell apart, the sides release from the back cover. Looks to me like the glue holding it together failed. On purpose?

Doesn't matter, cause paying over 50 € for a phone case with this quality. Nope thanks, I stay with the old 10€ cases I had in the past, which laughably lasted longer.

In the EU this would even be covered by a 1 year warranty but the 6 months from casetify are for a reason it seems.

I made my first Casetify order (Phone Case & Lens Protector) and received it in March of this year. I trusted the advertisement that stated it was the best protector for my phone. It was disheartening to discover my iPhone 13 Pro's back glass cracked within 6 months! I didn't realize it was badly cracked when my iPhone was in the case until I saw the cracks around my camera lens. I've had my iPhone for around two years, and there weren't any cracks before I changed my case to Casetify. I later found out that a similar incident happened to my friend. This is truly disappointing. This will also be my first and last purchase from Casetify. Please think twice if you are considering buying an expensive Casetify case with poor protection for your phone.

Perhaps if everything goes perfect, the company is OK. However, if there are issues forget about it. I placed an order 3 weeks ago. I canceled it within an hour. According to the website you have 12 hours to do so and the order is canceled with no issue. I even submitted 2 follow ups since the site never showed a cancellation. Well, 3 weeks later the package arrived. I requested a return label, but they want me to pay for their error. There's no phone just an email with someone who doesn't understand and just keeps telling me to mail it back and I'll have to pay to do so. I've wasted so much time on this and still not done. Even if I didn't cancel 3 weeks for of the shelf cases, really?!?

First time my phone screen has ever broken was after switching to a castify case.

This is l an $80 case that took 4 weeks to get here. The design on the back started to scratch after a month. I've dropped my phone a ton in my other case (otter box) and I swap to castify after all the ads praising how good the protection is an it breaks within a few months.

Probably better off buying a $5 case on Amazon.

I had a Casetify case on my Iphone 11. The phone fell off of a countertop and hit the floor. While the phone did not have any cracks, it stopped working. It was not responding to buttons or the touch screen. We ended up buying a new phone and recycling the old one. We realized too late that the case was still under the warranty period. I messaged Casetify and they requested pictures of the old phone and case, which I'd already gotten rid of. In every communication with Casetify, they are only asking for a picture of the phone in case which I no longer have. Their support is worthless and warranty is just as worthless.

The first time I used this it was fine, and my case arrived without any issues. I went to order another case, as well as other protective items this year, and it's been completely the opposite experience. They had no issue taking money out immediately, but didn't email a receipt, confirmation, or any proof of purchase despite the money being taken out. On top of this, their customer service contact form appears to go nowhere, as nobody replies. As well as this, their generic email contact also appears not to be manned. Their cases and products aren't cheap, and they do work excellently when you actually manage to get one, but this experience has been quite frustrating, and for such a huge company, I think it's really poor practice to not have better customer support for issues such as these. I wouldn't recommend ordering from them based on this fact that they're expensive, take forever to ship, and don't reply with any support whatsoever.

I feel like this is a fraud company. I emailed 4 times before I got a response only to be told that my item wasn't one that could be returned when it says nothing about that on the ordering page. I ordered the poison apple AirPod case which has no attachment to prevent it from just coming a part. Faulty design. So money down the drain. Very very very misleading. 100% guarantee lies. Wish I had looked at reviews before ordering.