How would you rate Car Toys?
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Missouri
1 review
0 helpful votes
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Horrible
January 15, 2025

Horrible place to go didn't give any type of good service and I will never go back or recommend this place to anyone that is

Date of experience: January 15, 2025
Texas
1 review
3 helpful votes
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Car Toys frequently has sales and advertises Free Installation, then when you get your stereo and take it in for installation they want to charge you $1100 for the "Free" installation, claiming that free is only for a basic install and whatever you purchased (a Basic $249 stereo) requires lots of extra parts and work that isn't noted anywhere at all in anything you've received. What a rip off. This is how they make their money - cheep prices and gouge the customer with overpriced installation fees. I'll never shop with them again and I'll do everything in my power to let others know not to as well.

Date of experience: December 5, 2023
Washington
1 review
1 helpful vote
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GPS tracker couldn't disable starter
March 8, 2023

The whole point of GPS tracking is to disable your car and quickly recover it if stolen. This disable feature only works if it is properly connected. Spent a lot of money for it not to work properly. Contacted the manufacturer and they were able to confirm the system received the disable signal. Since the car was not disabled it is an installation issue. Part of the installation process is to confirm it works properly. This obviously was not done. Wonder how many others received a bill for something that doesn't work. Hopefully people test this function before finding out the hard way it was not connected properly.

Date of experience: March 8, 2023
Washington
1 review
4 helpful votes
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Ripped off
April 16, 2022

I paid for a light bar around 500.00 used there snap finance paying 99.00 a week n yes I didn't noticed until later I ended up paying close to 2,000.00 never again will I use Car Toys nor will I recommend them to my enemies let alone my friends! Greedy Company!

Date of experience: April 16, 2022
Washington
1 review
0 helpful votes
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Rip off
September 2, 2023

Got a quote from them for free install with purchase. They guy told me 300 for my dash kit, another 300 for my whip that plugs into my harness. I did some research before calling and expected it to cost a few hundred, not 1500 just for install. I also had past issues with them so it was against my better judgement even getting a quote. They suck and as soon as I said that was too much he got super disrespectful. So they will never get my business again. I also found someone to do my install for 1k double din included

Date of experience: September 2, 2023
Colorado
1 review
3 helpful votes
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I got robbed by car toys
November 26, 2021

About 2 months ago I had car toys install a radio/gps in my truck. I told them that I would be trading my truck in soon. They told me that they would swop the radio into my new truck for me. No mention of an additional $1300. 00, by the way I already paid $2000. 00 and it wasn't even the unit that I wanted.
There was a long delay in the installation. I will never, ever use or recommend Car Toys to my friends, family or my customers. I feel like I just got robbed.

Date of experience: November 26, 2021
New York
1 review
1 helpful vote
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Bad detail job
August 6, 2022

A couple weeks ago I had them detail my toyota tacoma. They didn't do a very good job. The job cost almost 400$ and the windshield was had streaks they didn't clean under the back seats and other places. They also just toss every item you leave into a bag with no regard. Wouldnt recommend them for a cleaning job

Date of experience: August 6, 2022
Washington
1 review
0 helpful votes
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Detail my truck.
March 13, 2023

I paid a little bit extra ($569.22) to clean and detail the inside of my 1500 chev truck. Vacuum, and clean the floor mats, and remove the stain from the seats, etc. They got one job and they rip me off.

Date of experience: March 13, 2023
Oregon
1 review
1 helpful vote
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STAY AWAY shady employees
December 30, 2021

They will tell you a install price then call you later and jack up the price. My quotewas 225.00 then went 525.00 didn't have them do the install took it to stereo king paid 165.00
STAY AWAY FROM CAR TOYS!

Date of experience: December 30, 2021
Colorado
1 review
0 helpful votes
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The first experience wasn't a good one, but that was because of one employee that couldn't do his job right. When I took my car back, they were excellent with everything and I appreciate there understanding. I recommend anyone to come to car toys they do the job right and treat you well! Ty!

Date of experience: May 31, 2023

Overview

Car Toys has a rating of 1.9 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Car Toys most frequently mention and customer service. Car Toys ranks 13th among Car Stereos sites.

service
19
value
20
shipping
10
returns
9
quality
19