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Metal carport kits, steel garages, horse barns, rv covers, boat covers, storage sheds, & commercial-sized metal buildings. Local carport pricing, shop now!
Carport Reviews Summary
Carport has a rating of 3.7 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Carport ranks 47th among Home Improvement sites.
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Six months and still waiting. I paid my down payment. After that no one will call you back and they also will not email you back. I see why they don't have reviews on their website because they would be too bad. All they do is call a company within your own state and then they don't do anything about it if they don't take care of you.
Have I known what I know now about, how still I do not have a carport. Every time I call about carport, they have no clue who I am or when it will be delivered. If like not knowing when you will receive your carport, you will love this company. I called today and they said they would call me back with some details. Yes you are right it is about 4 pm with no phone call. Customer service stinks with this company.
This make carport #4 for my farm yard. First one looks as good as the last.
I ordered a building on 7/13/20. Website said 3 to 5 weeks, I then signed a contract even though it stated 6 to 8 weeks. 4 weeks later they wanted a picture of site asking if it was ready. I specified in my contract it was ready 4 weeks earlier. Then I was informed it would be 10 weeks from date of contract. The following week I contacted them they informed me it would be 10 plus weeks from the time I sent the site picture. Now on 11/5/20 They will not respond to voice mail, text message. DO NOT BUY FROM THEM
The guy I bought it off of said 4-6 weeks to have it installed. After 6 weeks they called wanting a picture of the concrete. And told me it was 8-12 weeks. Will this is week 13 now and still no building.
So far, so good.
We had got quote with carport.com and another company. I called carport.com to talk to them about it. The guy we were talking to, Andy, thought that he put us on hold, but he didn't. He was talking to his boss and we heard everything. Talking about me using the F word and a lot of other extremely unprofessional things. If you like to work with people that are extremely unprofessional - then carport.com is for you!
My overall experience was good,Carport kept me updated on my order,due to the pandemic it took a few weeks to get my order but arrival time they installed immediately and cleaned up.Thanks carport.
Took a while to get installed. Once I pushed a little, it was up in a couple weeks. The scheduler told me Tuesday afternoon, but installers showed up at 7am, and since I was not available that early, there was a little delay. They did a good job installing it, and we are happy with the structure.
Very nice
Very easy and turned out great!
Very easy web site.
My timeline (all in 2020):
April 6 Ordered from Carports.com – OK cool
April 7 Coast to Coast Carport (C2C) e-mailed me receipt – OK but weird, was not aware of this
Mat 28 C2C called to schedule install for June 1 - OK
May 29 C2C called & canceled install for June 1, said they would call for install for the week of June 8 - well OK
NO WORD at all for week of June 8
June 16 C2C called to schedule install for June 23 - OK
June 18 C2C called & canceled install for June 23 due to the fact they did not have enough of the brown metal that I ordered on April 6 – WHAT!
C2C said they will let me know when they have enough Brown metal
STILL WAITING...
July 24 I called C2C & left message, no reply - UGH
June 27 I called C2C & left message, no reply - UGH
July 29 I called C2C & left message, no reply - UGH
July 30 I called Carports.com to cancel & request deposit back.
Their response was let us check into it with C2C. I'll call yo back on July 31 – No call back
Aug 3 I called Carports.com to request refund. Their response was OK but I need your CC information & it will take 3-5 business days to refund.
Aug 24 – NO REFUND or Call back from NO ONE
Aug 24 – fixing to call back Carports.com
Wish I had seen their crappy reviews beforehand!
My advice = LOOK ELSEWHERE
I think I've been REAL PATIENT
I had to give 1 star to post otherwise it would've been 0 star
Very pleased overall. The technicians were skilled and fast. Finished product looks great.
My shed was installed April 27th 2020 less than four months later shed roof started leaking was told that I did not contact them within 30 days so there was nothing they could do. Well was not leaking within 30 days. So they do not stand behind there work. Might be cheaper but poor business if want stand behind work.
I was told originally that my structure would be delivered within 2-3 weeks. As soon as I placed my order they gave me a timeliness of 6-8 weeks. I called and they stated that due to the state I live in the delivery times would change. I explained they made me tell them which state and asked why they couldn't get give a more accurate time-line. They then said it is what it is. Other than the timing issues. The install was preformed by Eagle carports and I was extremely satisfied with them.
I bought a garage from this place a few years ago very well made decided to order again this time I bought a carport it's very nice heavy made very good the men that put it up were very hard workers had it completed in a little over one HR it's going to protect my new truck thank you Carolina carports
Looks good
I'm a first time buyer.
The installation had several problems which I am talking to the company that installed the unit. I'm not sure how or if they will fix the problems with the installation
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members