Campmor

This company has extremely rude customer service staff spoke to a man named Lenny and asked him why I had not received my one item that I ordered and paid three times the amount of shipping ticket receive it in two days and had not yet received it and it's been three days he stated rudely that they were small company and that they need a full 24 hours to put the order together. Explain how dissatisfied I was with the shipping he offered no apologies had no customer service skills and was simply nasty and has no business dealing with people. This company needs to put in bold letters we need 24 hours to process your order so it's actually three day shipping instead of two. Never order from here! Extremely dissatisfied

Called in to place an order for a pair of sneakers found on the web. Sales representative was keen to take the telephone order with ears just for your credit card. Order was sent within a week packed professionally until you open the outer box. The inside box came apart as soon as I took the sheakers to try. I was surprised to find that the sneakers had a strong stench of smelly feet like a shop worn item. I was more shocked to see that the shoe tongue had been pulled out intentionally while the shoe laces were shoved all the way inside the shoe. After calling in to customer service, she played hard of hearing and said that I had issue with the outside box rather than the merchandise and was quick to assure me that she will send out a return label.

Purchased Yakima Landing pad 15s set of four. The box arrived open, there were only pads for one side and one was broken. The parts were scratched and had been used before. This was clearly a return that was not checked when it was received. I had to buy from another company so I could get my rack setup in time for my trip. I tired using the 'live chat' feature but no one was available and it was during business hours. I emailed customer service and received no response.

First ordered from Campmor in 1978 and the order was sent to the wrong state. Now I tried to order 2 pros of shoes on July 4th. After I put the order through, I saw that Campmor had sent me another email, which had a jacket that I also wanted to put on the same order. Called Campmor, sent an email and then called again, to no avail. Received an email that Campmor would NOT add to the order and to contact customer service. Called customer service again 3 times and left messages, the last one to CANCEL THE ENTIRE ORDER!
Now that I have taken the time to read other reviews, it appears that this was a blessing in disguise!