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Wisconsin
1 review
0 helpful votes
Follow Tony M.
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Waited for 7 months for repair a new fridge and awning on a new motor home waited 6 months for plugged water line water heater and two tire that were lower class tires on one side third time awning again and slide out Is not working to the house I will never buy from camping world again in chalk to Oklahoma or any camping world period

Date of experience: January 21, 2025
Arizona
1 review
0 helpful votes
Follow Bob H.
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Purchased a new Splendide WFL1300 XD Stackable washer from Camping World in Avondale AZ for toyhauler. Pick it up and install per the manufacturer's instructions. Run 1st load and start of spin cycle the drum starts banging against the right side and when finished spinning does the same thing. Call Camping world and all they say is you need to call the manufacture. Call them and no help at all. Your on your own take it apart and fix it at your expense. Never buy anything ever again from this place.

Date of experience: January 22, 2025
Michigan
1 review
1 helpful vote
Follow Lizzy M.
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Came here looking for a small camper and was treated like gold til we told them that we just was looking and haven't made my mind up on here or another place and they pushed so hard for us to buy here even getting applications and even talking to manager and left us in cubicle for over an hour and was very rude and the camper that was shown was disgusting and not very pleasant looking and the salesman wasn't happy that we wasn't going to do financing we had planned on going to our own bank and getting a loan for it I guess it true that they add different amounts of money in with the price to make u pay more we ended up going to BROWN RV IN MCBEE SC NEAR THE BEACH AND THERE WAS NO HIDDEN FEES! SO UNHAPPY ABOUT THIS EXPERIENCE I WILL NEVER EVER GO HERE AND I WILL TELL FAMILY AND FRIENDS AS WELL

Should of did research before coming here!
Date of experience: February 17, 2025
South Carolina
1 review
2 helpful votes
Follow Priscilla P.
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Crappy customer service with the exception of 1! Person! Bought brand new camper, at delivery noticed major damage and reported. Took 3 months to get back in shop. Just finding out almost 2 years later that nothing was actually done to fix manufacturing issues. First time in shop 4 months! So didn't get to use for first 7 months of ownership! Finally used for first time and awning fell off and found out nothing was actually fixed to begin with! Back to the shop where I'm informed CONGRATULATIONS! Warranty will cover work🤬 Are you $#*!ing kidding me?! Crappy build and now I'm being congratulated for catching before warranty expires? Of course Camping World has for another 4 months to "FIX" problems. In that time I'm so upset and disappointed with camper and Camping World that I look into trading in…. Keep in mind I bought brand new…used ONCE! Paid 80k and was quoted 30k for trade in! Get $#*!ing real! TERRIBLE COMPANY! Only 1 person at this company tried helping me and really nothing she could do! Tried filling a Lemon Law but not available in my state! Finally found a great RV maintenance that can help at least properly repair my somewhat brand new camper. STAY AWAY FROM CAMPING WORLD! Worst camper/rv place EVER!

Date of experience: January 1, 2025
Georgia
1 review
2 helpful votes
Follow Randy W.
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My bust dealing with camping world. Baught a 2019 hideout in January 2019 January middle of winter as the wife was a traveling nurse. Did not get an inspectiion before purchase but they knew the issue with the awning arm before they sold. I will never ever deal with Camping World again and that is my advise to future customer of Camping World. Beware of the crooks.

Rand Wahr

Date of experience: November 24, 2024
Washington
1 review
2 helpful votes
Follow Mark A.
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DO NOT GO HERE they only care about screwing you over on a sale! I got an RV from here and after I signed the papers they will not return my phone calls. I then realize after I get home and calling the finance company they got me interest charges more than they sold the RV for. Who does business like this. I was told 13% finance BUT find out it's actually 113% finance. I was also told under the bed was the monitor/NVR for the camera system. The box was empty. I tried calling them and leaving messages but they would not return my call. I went up to the store asking the salesman the monitor was not in the box and he told me" what am I supposed to do about it"!

Date of experience: October 26, 2024
California
1 review
2 helpful votes
Follow John V.
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I've had an absolutely awful experience purchasing a Dometic fridge ($1650) from these folks. Fridge shipped without a panel, which makes no sense to begin with. Had I known this ahead of time, I'd have kept my old fridge panel. I sucked it up and paid $150 for a new panel from them, and when it came in the mail i saw that it does not fit. They will not accept it as a return, or provide ANY assistance on getting it cut to fit. They take zero responsibility, told me to call Dometic, which I did, they said that Camping World shouldn't be selling this as a related product because it doesn't fit. Home Depot, Ace hardware, local lumber yard will not cut acrylic. Apparently I need to spend another few hundred dollars on tools to do this... just to get a cover on my fridge. Unreal.

Today I see a warning on the product page in bold text, "NOTE: Door panel (item ******) is sold separately and will requiring trimming to fit custom dimensions.", that was NOT there previously (archive.org verifies this). So they've made an effort to cover their tracks (and deleted my negative review on the product page) but provide zero acknowledgement or assistance in making this right.

I will never purchase from CampingWorld again, and I'd advise anyone reading this to shop elsewhere - they don't care about their customers.

Date of experience: October 27, 2024
Nebraska
1 review
1 helpful vote
Follow Dane P.
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Purchased a 2018 Forest river 2906ws at the CW Lincoln, NE dealership where I bought it. Sent a certified letter requesting a prorated refund of the above service add ons.Followed up with a phone call a week later check on the refund, Finance department did not know anything about it. Not happy I visited the CW, by the time I got there surprise they found it buried on someone's desk, nothing had been done. The finance person processed the form and back dated it to 7-18-24. It's now 10/09/24 and still nothing. Calls to the local CW and they put it off on Corporate. I asked for a Corp Finance number, called it and got nowhere. Totally unacceptable. Do not let them sell you any add on's, waste of money--too many exceptions in them.

Date of experience: October 9, 2024
Oregon
1 review
1 helpful vote
Follow Tammi K.
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They suck
October 22, 2024

Read camping world sucks online before buying or having repair work done. They have horrible customer service and bad repair work.

Date of experience: October 22, 2024
New York
1 review
1 helpful vote
Follow Daisy B.
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I have a whole list of grievances with Camping World. But even after talking with corporate for the Thor motor company, which is the type of rig I purchased there's still giving me the runaround at Camping World. I called Camping World corporate. They called Camping World Vacaville and they were supposed to take care of everything. I had an appointment with the finance manager and she said I wouldn't have to pay for any of the fixes. They were going to take care of. It went back and dropped off my camper today and they are trying to make me pay for it now. The first time I needed some work done. I dropped off my rig to gentleman that sold me my RV took my key said here I'll take it back for you and get it set up for you for the repairs three or four days into the repair that they had my rig, I got a call from the service desk and said we found an extra set of keys. We're gonna send them to you, so when I got to set of keys it was my set of keys that I dropped off with him not an extra set at all, so how in the world are they going to work on my rig when they sent me my keys back And it had already been like five days. Unbelievable. I called and talked with him about this right away. The gal said well hold off. Let me see what I can do. Give us a few days so I waited another four days. Never got called back nothing ever happened. Nothing ever was fixed so I went and picked up my rig and took it home, I found out from them A girl in the service department said oh well just because I didn't see upfront that the service there was an order was put in. I went to the back and they said they had a service order for me. That was a lie because when I went back to pick up my rig. Gentleman said nobody ever put a service order in for you, etc., anyway I'm pretty much done with Camping World do not buy from them. They are horrible but make up your own mind. I have a whole list of things that I could list here mistakes that they made but whatever.

Date of experience: October 17, 2024

Overview

CampingWorld has a rating of 1.4 stars from 656 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CampingWorld most frequently mention customer service, new camper and good sam. CampingWorld ranks 44th among Camping sites.

service
317
value
275
shipping
150
returns
154
quality
263
+216