BUDK

How would you rate BUDK?
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Arizona
1 review
3 helpful votes
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Bought the giant killer bowie and that thing is Pakistani junk! They claim full tang but it's spot welded at the handle. Super bad work! Tried reaching out to Budk but they are just ignoring my emails now. Don't buy it from them!

Date of experience: August 30, 2022
Kay D. BUDK Rep
over a year old

Hi Pete!

Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. With our 100% satisfaction guarantee, we are more than happy to assist you with our return process to ensure we make this instance right for you. This is not a depiction of what we strive our products to adhere to and if given the opportunity, we would like to work with you to provide a satisfactory resolution for you. At your earliest convenience, please reach out to us at webcs@budk.com with your order details and we will move forward as soon as possible.

Indiana
1 review
0 helpful votes
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Awesome Delivery
July 27, 2023

Absolutely astounded as to the quickness of delivery, and the prices.
Could not be Happier with the whole process and quality of their products.
I will definitely be buying more in the future, you have a lifetime customer in me, and I will continue to sing your praise. Thank You for having such a wonderful company, in this day and age.

Date of experience: July 27, 2023
Georgia
3 reviews
1 helpful vote
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Horrible service.
August 4, 2023

Buy from a competitor is my recommendation. They refused to fulfil my order because I was a new customer. So several days delayed later, when I found this out, I spoke to them on the phone, confirmed everything, and they processed my order, right? No, nearly 3 weeks passed and no items. I emailed their customer service, and they admitted that the person on the phone messed it all up, and I have to re-order (that way we can do this all over again!) Terrible. I have never had this experience in my life, and I buy a lot of stuff. There are other businesses who sell the same or similar items. I will choose them.

Date of experience: August 4, 2023
North Carolina
1 review
1 helpful vote
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I've spent thousands on BudK, mainly military gifts for my units, battalions and special occasions, bought a mystery bag for my son for Christmas as I have always done, garbage, checking barcodes, all the knives were listed for $6.98 on the website. Reached out to BudK, no answer.

Date of experience: December 15, 2023
Illinois
1 review
0 helpful votes
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Joke!
December 19, 2023

Ordered $190.00 in knives. Then received email saying if I did not call customer service to confirm I ordered it, order will be cancelled. When a person orders something why do you have to go thru loop holes to get the product? Cancelled my order and took my business some where else. Ordered from different source get product in 3days.

Date of experience: December 19, 2023
California
2 reviews
0 helpful votes
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Chinese D2 Ball Bearing Flipper
March 3, 2023

This knife is too heavy for EDC, but it will find a space in my collection of folders. The ball-bearings provide smooth opening action. The knife closes easily. D2 tool steel is a good knife steel. The overall quality of the knife is good. The price is ok for a D2 folder with ball bearings. 4-Star knife.

Date of experience: March 3, 2023
Kay D. BUDK Rep
over a year old

Hello!
We are very appreciative of your overall satisfactory review. We strive to provide a great shopping experience for our customers and if there is anything we can assist with, we are always readily available to help with questions, orders and more. Thank you again for the review and we hope to have the opportunity to see you in the future.

Tennessee
2 reviews
2 helpful votes
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I have been ordering items from BudK for many years now since my son loves knives and swords. On Christmas of this past year (2022) I ordered the knife of the month subscription. So far he has received four knives and he has loved every single one. The quality has been great, the styles have been cool, and so far, all have been knives that were of greater value than what the monthly cost is. In the past we have ordered numerous different items; swords, knives, display shelves, lots of survival items, etc. We have never been disappointed with our purchases.

Date of experience: March 15, 2023
Kay D. BUDK Rep
over a year old

Hi Angela!
It is great to know that we have hit the mark and made the BUDK shopping experience a quick and easy one for you. We aim to please and we are happy to see another satisfied customers. Thank you for the continued support and come back and see us again anytime!

New York
1 review
0 helpful votes
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Missing screws and no blade
February 16, 2024

Sitting here with my cousin and his order of (4) bushmaster OTF knives was delivered. All (4) are gifts for family members and are identical. One knife is missing (2) screws and another knife is missing the blade. Shipping took (5) days. My cousin just got off the phone with BudK customer service and has to wait 3 days for a return shipping label then wait for them to receive the bad products they sent him and another 5 days to see if they send him what he originally ordered. All the while not offering him any compensation.
This company is a bad business!
Please take heed to this company before deciding to order from here.

Date of experience: February 16, 2024
Pennsylvania
3 reviews
3 helpful votes
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I ordered an expensive package and was unable to change my address. I have had not but smoke and mirrors with everyone passing the buck. I refuse to use them again for this reason. Smokey Mountian knives will be getting my business...They wont back thier delivery and tell me to contact ups, ups says contact budk,a vicious circle. Im out alot of money with no help from them

Date of experience: September 9, 2023
New York
1 review
1 helpful vote
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MAINLY JUNK
March 12, 2023

If you don't care about quality and just want some silly, cheap fantasy display, or cheap, fake military replicas for display and don't mind being raped with their ridiculously overpriced shipping "options" then BudK is a great place to shop! But if you want quality, it's a bit harder to find on their site. I am a fan of the Honshu line. I would consider Honshu products as "decent" quality and the few Benchmades that are available to be "high" quality. So you can find good stuff on the site but it's at checkout where I am always let down and pissed off. First, if a promo is available, it's always a "slap in the face" promo, like "$10 off when you spend $350", or "free shipping on orders over $500" F you! That's B.S. And they know it! "promos" aside, the shipping starts at ludicrously high and goes all the way to astronomically high, with junk tacking and long(untrackable) waits. Thankfully, Amazon now carries Honshu and Benchmade.

Date of experience: March 12, 2023
Kay D. BUDK Rep
over a year old

Hi Daniel!
Thank you for taking the time to leave us a review. We appreciate all feedback as this is how we can continue to grow and ensure our customer satisfaction. We can understand how frustrating it can be to feel like the products you receive don't meet your expectations, and it's disappointing when the checkout experience doesn't live up to what you were hoping for. At this time, we do not offer free shipping, however we do strive to keep our customers with any changes in future policies. Although there are multiple retailers available for every need, we continue to strive to keep our products at great affordable pricing as we know shipping rates can fluctuate. Thank you again for your review and we hope to have the opportunity to see you in the future.

Overview

BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 4th among Knives sites.

service
36
value
37
shipping
36
returns
16
quality
34
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