BudgetPetCare

Overview

BudgetPetCare has a rating of 4 stars from 352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BudgetPetCare most frequently mention customer service, free shipping and online store. BudgetPetCare ranks 3rd among Pet Meds sites.

service
78
value
73
shipping
77
returns
31
quality
75
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47,009 reviews
How would you rate BudgetPetCare?
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Texas
1 review
3 helpful votes
Follow Freddy V.
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When I ordered from this company I was never aware my product was coming from Singapore, I found out later from the tracking, well it's now been 32 days and I still have not received my order and I'm starting to think it's a scammer site, they refuse to answer any of my emails and now it shows the tracking has stopped altogether, they guarantee delivery but actually never really follow up on that guarantee.stay far away from this company for your own good

Date of experience: December 23, 2023

Great prices and selection, just would be nice knowing...
November 18, 2023
Previous review

Great prices and selection, just would be nice knowing where you are located or your warehouse is located thank you

Date of experience: November 18, 2023
1 review
2 helpful votes
Follow James R.
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I purchased Frontline Plus for my doggie several days ago from the online pet store and was pleasantly surprised with the easy tabs and information enumerated on the website. Not only are these guys best in this business because of their extremely cost-effective pricing and zero shipping policy, but the quality of the products received is extremely good and they also provide a 100% money back guarantee if you do not like the product. So it is a win-win situation for a pet owner!

Date of experience: April 25, 2016
VC
1 review
1 helpful vote
Follow Leroy H.
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I have always used frontline plus for my pooch but recently it was not working up to the mark. The call centre guy from Budget Pet Care suggested me to change the treatment explaining about fleas developing immunity when we apply the same treatment. Well, I followed his advice and ordered Advantage. It worked perfectly for my pooch and me too as they offered the product at extremely cheap rate.

Date of experience: March 11, 2016
Florida
2 reviews
7 helpful votes
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Unsure about this company
December 14, 2022

I have yet to receive the products so I cannot comment on them. However they deducted twice from my bank account which is totally unacceptable and very concerning. My card was also hacked 4 days within a few days of ordering from them.

Date of experience: November 13, 2022
Maryland
1 review
0 helpful votes
Follow Myrna S.
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I've been a loyal customer for budgetpetcare for several years. It's by far the best option in the market for my service dog's medicine.

I like to get high end medicine and avoid the cheap stuff sold in grocery stores. Veterinarians charge a lot of money for the medicines, and chewy.com is even much more expensive. I was very happy to find budgetpetcare so many years ago, never looked back, they always have good prices and continuously award me with discounts or rewards, the medicine is top quality, and their customer service team is very good, I have only had to call them once in all these years and they were quick to resolve the reason for my call. I only wish I had found them sooner, it would've saved me a lot of money I spent at the vet or on chewy.com.

Date of experience: February 19, 2021
California
1 review
0 helpful votes
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I lost my job and am living off on my savings currently. Cashews health was my first concern when I lost my job as to how will I afford Frontline Plus for him now. I then searched a lot on the internet for cheapest possible options. I am glad that I found Budget Pet Care just then. After almost 3 days of research I chose this site as then I did not find any with lower prices than Budget Pet Care offers. I just received my order and cant thank enough for offering best treatments at such competitive prices. Thank you guys!

Date of experience: February 22, 2016
South Carolina
2 reviews
2 helpful votes
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Website is outdated
November 30, 2023

It's difficult to track orders as you can not click the tracking number. There's also no way to manage subscribe and save. I was charged for a tracking number even though I live in the USA. They do not clearly post there return policy. They need to have a tab in there menu for returns. This will be my last order from them

Date of experience: October 8, 2023
Texas
1 review
0 helpful votes
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For arthritis in my 3 cats and 2 dogs, I treat them usually with Joint Stress. To get this authentic homeopathic product I order it from budgetpetcare only. Their excellent customer service and refund policy has always amazed me.

Date of experience: April 15, 2014
Michigan
1 review
0 helpful votes
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Good, reliable service I use repeatedly
October 11, 2021

Best prices around, thank you! Fast shipping too. Please keep the discount coupons coming. The only thing lacking from your service if email confirmations of orders placed and notification of order shipped, but these are not deal-breakers.

Date of experience: October 11, 2021
Georgia
1 review
0 helpful votes
Follow Mary L.
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BudgetPetCare is one site that offers top pet care supplies at hugely discounted rates. My orders are delivered on time without any damage to the product. I am highly satisfied with your customer support team as they answer all my queries. Thank you for excellent service and support.

Date of experience: September 9, 2014