BrotherJet

How would you rate BrotherJet?
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New York
1 review
3 helpful votes
Follow David G.
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Their product is completely screwed up and does not justify the price spoiling at best after a month. Try to help you online and there is no replacement for a new product after you've wasted a lot of money. The first time it happened to me. In short, look for another company. They are not worth even $ 10.

Date of experience: July 16, 2019
Serbia
1 review
2 helpful votes
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Technician
January 29, 2020

I work as a technician with artisjet printers during last 4 years, mainly on promotions, outside events and night clubs. My honest opinion is: solid printers, excellent print and durability in all possible conditions.

Date of experience: January 29, 2020
China
1 review
4 helpful votes
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3000U review
December 4, 2019

I think they are good, don't know why someone said bad. The printer has been worked for almost 2 year, until now it's good. And when get issues, Jerry always help us to fix. Thx them. Actually I was invited by Ms Candy, she said they need our help to say the truth, so that's why I'm here.

Date of experience: December 4, 2019
California
1 review
5 helpful votes
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I bought an brotherjet M2 printer for printing cover case last year, It works well. The flatbed printer ink is quick drying ink, so must do some printing less than 10 days. Understanding and communication is the most important. Thanks brothrjet.

Date of experience: April 20, 2015
China
1 review
9 helpful votes
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Hi, i am from Guatemala, I bought three printer one by one from brotherjet and do phone case and t-shirt printing business, the printer is easy to operate, it help my business a lot, and make my business successful, our company have became the leader in this industry, so, i must to say we are luck to use brotherjet printer.

Date of experience: August 13, 2014
Indonesia
1 review
17 helpful votes
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Not good printer
March 17, 2015

At the first time, i need a printer to start my business for phone case, then i meet someone to introduce me a brotherjet printer, the sales name is allen and he suggest me to buy m2 printer.
And when the printer is come to my home, i start with my business. And then in the first month i get the first maintenance about the printer. The ink is also waste too.

And i can't sell the phone case because the result of the phone case is fade in a week. I ask the maintenance support (mrs. Sonny) to give me a reason and fix the problem, but what i got is worse, the ink is waste and she cant give the solution.

Think again if u wanna buy this printer. The color is fade, and the ink is waste also expensive.

Date of experience: March 17, 2015
Singapore
1 review
4 helpful votes
Follow Orce G.
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Wow, i am shocked by the reviews here.
Well, I am going to buy a printer and have been looking at artisJet as I met them in FESPA in Kolon, Amsterdam, Berlin, Munich in the recent four years... I thought their printers are good specially this year, in Munich I saw the amazing part with new printers.
Cause I've seen how they print. And the printing effect
Seems good. Embossed, varnish, braille, even large luggage in a uneven surface. Their staff patiently showed us everything we were interested in. So as you know, I just had a good
Impression of this company and I almost place an order. ButI saw some bad comments here in accident...
Now I just feel confused, is this a right decision to cooperate with this company? Are there any Macedonian or someone from Europe nearby me who works with their machine? I really need your commends about the decision..

Date of experience: December 4, 2019
Romania
1 review
0 helpful votes
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We have had this printer now for over a year and I will freely admit that the first year was a nightmare. Think 3 printheads kind of nightmare. However witht he third printhead we changed the ink we used to Nazdar ink and since doing this we have not had a single issue with the print head. Nearly 6 months after changing inks and we are still getting nice clean, vivid prints and zero blocked nozzles. So my best advice to you if you buy an Artisjet printer is not to use the supplied ink. Just throw it in the bin and buy a more expensive brand. The machine still has its foibles (bed issues from time to time) but these are usually fixed with a little time and patience.

Date of experience: April 20, 2021
GB
3 reviews
11 helpful votes
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I own a small mobile phone shop, and want to expand my business to phone case printing, I found brotherJet on website by chance, they response so fast every time I contact with them, so I decided to buy a printer from them. The printer came to my address after one week, it was great, although I have a small problem during operation once, thank god, their engineer fix it online in time, so I think I make a right choice.

Date of experience: August 14, 2014
Serbia
1 review
5 helpful votes
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Great
December 3, 2019

We have Brotherjet machine for the past 3 yrs, and that is the best investment in our shop. We are using him for promotional items and gifts. Great machine, great colors and the best support

Date of experience: December 2, 2019

Overview

BrotherJet has a rating of 3.9 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrotherJet most frequently mention and phone case. BrotherJet ranks 2nd among Printers sites.

service
4
value
4
shipping
4
returns
2
quality
4