Bell Canada

It is the worst company in human history! They are doomed! Never try to install internet services with them; just find any other company. I beg you never to use their services. Awful technical support. They weren't able to install internet service and fix all equipment and keep feeding me with their stupid blah bla blah promises. I added a photo of how their terminal looked like last month, and they just did nothing about it. One star is too much for them. If you want to ruin your life, start using bell services.

Totally untrained costumers services at bell Canada they post a deal and I apply for it trying to start the deal never happens they never send anything to use it many phone calls and they get all my information still nothing happens they send email showing confirmation and an account number when I called them for asking about it they can't find anything about it it's like different scammers gets my information one out of time after a month later they send a bill to pay I never got the deal never start the deal never use anything they provide and charging a bill to pay I told this is going to reported to Canada fraud service than they said they had a mistake they can fix it no problem they are looking for people so they can scam.

Here are the facts on my 1.5 Gbps Internet only:
Oct 2024 bill (taxes included): $CDN 72.44
Nov 2024 bill (taxes included): $CDN 104.63!

Being a Bell shareholder I know that this increase strangely coincides with their recent acquisition of Ziply Fiber (USA's Nort West Fibre optic internet provider) for $CDN 7,000,000,000. Are we Canadians paying for this acquisition?

I called to complain and I was shopping at the same time for my new provider (and chatting with them), and I did say that to the person at Bell. Funny enough, I can get a 1 Gbps service (enough for our needs) for $CDN 61.07 (taxes included) from Ebox, which will travel exactly on the same optical fiber, and Ebox is 100% owned by Bell. It's a case of self cannibalism I guess!

The only offer made by the Bell person from the retention department? Reduce the speed to 1 Gbps for a total price (taxes included) of $CDN 97.75! 60% more expensive than Ebox, and it represents $CDN 440.16 more per year.

We switched to Bell Mobility from Rogers as we were told that there were more towers where we live. We should have stayed with Rogers because we have very little to no service in our area. Call drops and not being able to hear us. It is a joke for what we pay a month for our services we can use.

Changed my internet service to Bell high speed after a campaign they launched. Sounded good so I went for it and had it installed at the start of this year. They installed the cable in through the back of the house through the back deck and then left about 400 feet of cable on top of the ground out to the street, it's a 3 acre property. The cable gets lost in the grass between me and my neighbours house. Both of us have to move it to park our cars or mow the grass.
They said somebody would come and bury it initially.
It's now the end of June, I have called them 3 times and get the runaround. It's quite frustrating, I let them know last week that I wouldn't be paying my bill until the job is finished so they actually book it in to be finished last Friday between 8-12 so I took the day off work. Nobody showed up.
Basically the product is impressive, it's a shame everything that surrounds the products has a foul smell. Choose somebody else.

I am paying $67/month for nothing. My internet doesn't work (1202 error) and Bell has tried their generic solutions to fixing it (including sending a tech), but nothing works... yet Bell continues to take my money. I continue to get no wifi.

Worst mobile provider! Bell is a suck you in for worst reception and price gouging after you sign up. Don't make the same mistake I did. Go with any other provider, even Koodo is better. I switched to Bell and worst mistake ever, I've been dealing with a nightmare of unimaginable proportions. I'm literally pulling my hair out talking to their customer service. Fu.ck this company

There hasn't been an update in a long time for new stuff to bring to the TV guide for Bell and new ways to watch TV before the time they come on for TV shows and movies to access TV shows and movies before the days they come on and colourful TV Guide 😀😀 thank you for making bell TV app so amazing with all the new features and a new feature where you can view all the live TV channels that are playing on the TV Guide and watch them from anytime for that channel you guys are amazing

Worse experience ever. Spent one and a half hour on the phone a month ago to cancel my internet subscription because the facture almost doubled. I immediately sent back the router and got the confirmation email.
One month later, I get a 110$ bill because apparently "I went back to the store to reopen my account". Don't even know where the store is, and don't even own their router. They know that. But they are okay with reopening previous clients accounts, making them pay for no service provided. I spent again one hour on the phone trying to get refunded (because they owed me 60$ from the month before as well, that they promised me) for THEIR mistake, but they played dumb, trying to sell some TV subscription instead. Would never recommend their overpriced services and the mess it was to get it cancelled.