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Ask Reviews Summary

The company's reputation is marked by significant polarization among customers. Positive feedback highlights the website's engaging design and the helpfulness of its content, with some users appreciating the educational resources it offers. However, the negative aspects are pronounced, with numerous complaints about the site's functionality, including broken links, misleading search results, and issues related to browser hijacking. Customers express frustration over poor customer service, particularly regarding financial disputes and unresponsive support. Overall, while there are commendable features, the prevailing sentiment reflects dissatisfaction with user experience and reliability, indicating a need for substantial improvements in service and functionality.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
shipping
1
quality
2

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Florida
22 reviews
24 helpful votes
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Yeah i'm gonna have to pass on the ask toolbar. The toolbar is not that great. I don't want my browser highjacked.

Date of experience: October 1, 2023
Virginia
1 review
0 helpful votes
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This is definitely a scam asked for $1 deposit initially then didn't resolve problem.the a week later took money out from my bank account. BEWARE!

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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They had it ryobi didnt
February 20, 2022

The explanation or description was vague but I took a chance on ordering the fan they had in stock for my blower and lucky me it was the right part. Thanks guys blower is back in action.

Date of experience: February 19, 2022
California
1 review
0 helpful votes
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I am a former Jeeviant, back in the day when the website had a Consumer side (Ask.com and various entities) as well as the Corporate side (Dell, Toshiba, Micron, Compaq/ HP, etc.).

The website now, minus any "Editorial" staff, scores on keyword, only, extremely poorly. Link after link does not work. This is unfortunate as I started with the company over twenty years ago-- it was minuscule. It rose up the ranks. Then, with the perversion of certain monies, it, ironically, lost much of its worth,

Date of experience: February 10, 2022
New York
2 reviews
2 helpful votes
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Had fun using it.
December 1, 2020

The website's very quick and easy to adapt to; useful indeed and funny to browse daily here and there

Date of experience: December 1, 2020
New Zealand
4 reviews
9 helpful votes
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Very good website!
November 6, 2020

Very good website with great design, photos and nice representation. If you are really looking for some answers, ask.com is an excellent place for time spending and education. This website always come up with the answer.
Well done and keep up adding more and interesting material.

Date of experience: November 5, 2020
Ireland
6 reviews
7 helpful votes
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I always go to this site if I have a need an answer. They always come up with something that is helpful, sometimes it takes time but I almost always get answers for any questions I ask. Thanks guys!

Date of experience: September 7, 2020
GB
1 review
0 helpful votes
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£25 taken from my credit card account wrongly on 30. 11. 19. False reviews may be "against the law"! How about taking my £25 - is that against the law?
Of course it is but Ask.com doesn't even acknowledge their actions. When will I get my money back?
This is appalling but now so typical of online robbery!
Peter Beckett
*******@btinternet.com

Date of experience: January 3, 2020
GB
1 review
0 helpful votes
Follow Jolteon a.
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I looked up keys on ask.com and something ver disturbing came up
Why Ask.com and when I look up something as simple a a drawing
From bfdi it came up as some random business man I looked up
"David BFDI"

It keeps happening with other things it succ so much it deserves to
Go die in a fire that crappy website summarised is

You wanting to buy a shirt online and instead you getting spam mailed
Pictures of llamas doing the hype

Also known as looking up something like a spoon and it comes up with
A very random thing like a deer's antlers or something disturbing
Or even just a bad picture or video of what look up I looked up a carrot
You're expect a carrot you're wrong it came up with a person comparing
A carrot to a coin

Date of experience: June 1, 2019
California
1 review
1 helpful vote
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I am a former "Jeeviant"
January 25, 2019

I was with the company in its early stages. Over time, Ask Jeeves (as it was then called) became a well-oled machine. As it is now, it is horrid. It scores on keywords, no different than Yahoo, Lycos or even Excite (which Ask.com now owns).

Date of experience: January 25, 2019
New Zealand
1 review
4 helpful votes
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I found a way to get rid of this godforsaken app out of your business; on your laptop, in the top right corner of the Google Chrome window, there should see either three dots or horizontal lines. That is the Tools menu. Go to it, and click on the Settings section. When you go into Settings, scroll down to the Search Engine section. Then what you do, is click on Manage Search Engines, and disable the Ask.com search engine, and make Google your Search Engine.

Date of experience: November 13, 2018
Washington
1 review
1 helpful vote
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I hate that Ask.com is the default search engine in my address bar. It is useless and the results stink. They need to just stop... now!

Date of experience: September 19, 2018
Kenya
1 review
2 helpful votes
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Ask Me
August 13, 2018

Ask.com is not completely useless. Actually it has a lot of insightful search results that might not be prioritized by the popular search engines.

Date of experience: August 13, 2018
Pennsylvania
1 review
1 helpful vote
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It sucks
February 1, 2018

I go to look up WWII and bam you get a coat of $%#@ right there in your face. Not helpful at all this site deserves to be shot receptively over and over with a shotgun

Date of experience: February 1, 2018
Canada
1 review
3 helpful votes
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Malware
January 26, 2017

This is positioned as a search engine, but my experience with it is mostly bad. The thing sets up on your browser and replaces the start page, very hard to delete then...

Date of experience: January 25, 2017
France
3 reviews
0 helpful votes
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No.
December 16, 2016

A search engine with infinite loops and the result of getting to the point you were not supposed to get to. Wouldn`t recommend.

Date of experience: December 16, 2016
Washington
1 review
1 helpful vote
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Piece of Crap Search Info
September 1, 2016

I wish this was not a option for search results. Inaccurate and annoying results.

Date of experience: September 1, 2016
California
1 review
3 helpful votes
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A digital disease
April 20, 2016

A digital disease which will not go away... An evil sticky ugly interfering site. I just hate it. And it won't go away. Should be outlawed!

Date of experience: April 20, 2016
GB
1 review
1 helpful vote
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A perfect waitress
April 1, 2016

We, a family of four, visited Wells Ask and were served by Lydia - from the moment we arrived she was helpful, polite, efficient and friendly - thank you Lydia- I hope Management passed on our thanks Mcbolton

Date of experience: April 1, 2016
California
1 review
1 helpful vote
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Horrible reading
March 20, 2016

I talked to a psychic on asked and she was horrible. Everything that she told me was a lied and were things that were not even on my radar in the future. It almost felt like she was trying to convince me on what to do instead of telling me what I wanted to know which was what my future possible entails. I spent $300 and it was money totally wasted. I told them to give me my money back and now they won't. I have been to psychic before but this was seriously the worst reading that I have ever had in my entire life!

Date of experience: March 20, 2016