Architectural Digest

I subscribed to AD in 2023 for its insight into my business as an Interior Designer. However, I never received an issue. When I was contacted about renewing my subscription, I cancelled it with an explanation of lack of receipt and service. Yesterday I had my bank account debited for $260 by Condé Nast for something, of which I have no idea and for which nothing was indicated. This is not the business practice of a legitimate company. I have filed a claim with my bank for a fraudulent transaction. BEEARE

Do not sign up for this site they treat you in with the promise of "free" gifts but you are unable to cancel till the first bill comes out as you need a code from a magazine to cancel your subscription stay away or lose $24

Lousy customer service. She actually LAUGHED at me! I complained that I subscribed 3 weeks ago, I've been bombarded with 4 emails a day, and never received a magazine. She said it will be 6 more weeks! Just go buy a magazine from a physical store. Do not subscribe.

It's about architecture, and it has Jennifer Aniston on the cover. What else could you possibly want from a magazine?

Inside, there's a photo of Mariah Carey in an extraordinarily tight low-cut dress, standing pictured against the background of... oh... what is it again? Sorry, I got a bit distracted there. And look, there's Sheryl Crow, and Vidal Sassoon, not to mention Sting, and Ralph Lauren, and Norman Foster, also a star but this time an architectural one. And some very expensive homes, obviously, set against blue skies in which you just know that any passing fluffy little clouds have been carefully arranged to set off the foreground perfectly.

If you want your architecture glossy, and enjoy the sort of mags where you get a free tote bag for subscribing, this could well be for you. The sub-heading is "Your home on the web", though if that's true, you probably don't need a free tote bag anyway.

I knocked a point off because a lot of the feature material was in the form of slide shows that simply didn't work in Firefox. And when I switched to IE, I was hit by an obtrusive floating ad for that free tote bag. I lost count of how many times I was offered that bag. I don't want a tote bag, really, thanks. I still have the one from the National Trust, and The World Wildlife Fund, and you can just have too many free tote bags, in my opinion.

No help from the team or customer care whatsoever. No call backs or emails for weeks. I did not receive anything paid for.