I placed the order and payment through PayPal went smooth right away but this seller never did acknowledge payment and never communicated
Regarding my order and payment they received. I called up multiple times and no one answer their phone system and always prompt you to leave a message which they return the call, I also emailed them multiple times and of course no response. This seller not sure why they still in business. Where did all these good reviews came from, are they made up?
So disappointed…seven days after they got paid…No customer service.
I purchased an antenna and it was delivered on October 10. It does not work and have made over a dozen attempts to contact the company with no response. I am shipping this back and fully expect to be jerked around on the refund. This company is a complete scam. Do not believe any of the positive reviews. They are fake.
Antenna came broken, I called I emailed I texted with no response, warranty my $#*!. Please unless you want to waste your money do not buy this product, got to best buy and get one of there's I should have done that to begin with.
I purchased my antenna from them several years ago. Never had a problem with it. The piece that goes into the main tv has a pin that broke the other day. All I want is to reeorder that part. It is controlling two other tvs in the house, so now all three don't work. I have called, left messages, texted, sent emails over the past two days. No response. The customer service line was never answered, just a recording that says they are all busy and leave a message. The part I need is not listed on their accessories page so I need someone to tell me how to get it. I will never buy from them again. If they don't get back to me, I have no other option but to purchase a new antenna. The perfectly good one I have now is useless without that part I need. AArgh!
I bought an antenna from them that looked used in a torn box when I got it. When I tried to contact customer service, I got no response. I tried calling, texting, and email. When I called one time and didn't leave a message, I got a response wanting to know if I wanted to buy something. After several more unsuccessful tries, I went back to Paypal who I used to make the original purchase. Paypal was super and after going thru the Paypal Resolution Process, I got my money back. I would never buy from Antenna Deals again.
Everything was fine till I returned an antenna that did not work. After they received it they would not call me back. Had to get BBB involved. They said they were going to refund me $124.90 which was more than I needed refunded. They only sent $24.90 to my paypal account, which was less than I needed refunded. Bad company with poor communication. Will never do business with again and will tell everyone to avoid doing business with them.
I was shipped the wrong antenna. They lie will not contact you regarding your purchase. You have been warned do not deal with this company. Info from better business bureau as follows.
I will inform you that if you return the item AntennaDeals.com is infamous for not paying the return postage and you may be out of pocket for that item. They said to file a dispute with your credit card company.
Ordered an antenna did not receive an order conformation or tracking number. Left a email message. Called their customer service got no answer left voice mail got a text message telling me to text them. What kind of company text to do business. Good lord. Stay away from this company. Then I checked the reviews that were not on their site. Are they proud of their 1 star. I do not want your crappy antenna. DON'T DO BUSINESS WITH THIS COMPANY
The 8000 HD antenna I bought is a peace of JUNK. I have been trying to get ahold of customer service for a week now no one to talk to just a recording. Left a number of messages no reply 80 dollars going into the trash I can not and would not recommend this product to anyone.
It's easy to install and I get many channels for free. Some are Vietnamese, some Spanish, some Korean, the rest in English. High Definition on channels being transmitted that way. Some good movie channels I have never seen before with good content. You can't lose!
Answer: Email me and give me your address. I can ship a new one, thanks, Mike.
Answer: We wish James would contact us so we can help! Please email us! Thanks
Answer: Hi, please email us at antennadeals@gmail.com, we can help you. We will have all 10 lines open and ready tomm. Sorry, we been limited with Easter Break and Good Friday. Kind regards, AntennaDeals
Antenna Deals has a rating of 3.8 stars from 577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Antenna Deals most frequently mention customer service, great product and easy installation. Antenna Deals ranks 4th among TVs sites.