AngaraReviews 36

Very impressed with the quality of my earrings.
It was a great experience overall- from shipping, to delivery.

I purchased a 14K white gold chain from Angara about 5 months ago for my birthday. I've only worn it 3–4 times, each for just 2–3 hours, yet it has already turned noticeably dark. It now looks more like sterling silver than 14K white gold.
I compared it with my other 10K and 14K white gold chains from other brands—including different chain styles—and the difference is clear. None of my other white gold pieces have ever tarnished like this.
When I contacted Angara, they claimed the darkness/discoloration was due to "different chain styles," but that explanation doesn't hold up. After that, they stopped responding entirely.
I can't get past how disappointing this experience has been. I'm now planning to replace the chain with a 10K white gold one from Kay or Zales. I've owned several white gold pieces from those stores and never had any issues.
I also purchased a pearl necklace from Angara for my niece's birthday a couple of months ago—fingers crossed that chain holds up better. But I won't be purchasing from this site again.
I don't know if this review will go through or not—some sites seem to block honest reviews—but I hope it helps future customers.
—Sharon

Very good service. Excellent quality and craftsmanship. Highly recommend.

I was come across this website. Read the reviews. Sounds great. So i decided to buy diamonds studs. Customer service was very helpful. When I was in doubt to cancel my order.Fedex was fast. And out of all earrings is beautiful. I will definitely buy more in future PS THANKS FOR THE FREEBIE

The ring is stunning I don't normally write a review but this time is different. Angara's got amazing customer service. The ring is so sparkly and shiny! Absolutely love it!

My wife loved her beautiful ring, but the presentation in the lighted ring box tucked inside a beautiful larger hinged box offered in a classic gift bag—was absolutely breathtaking! Great experience for us!

Very pleased Angara make the stone quality easily understandable so you are aware exactly what you purchase. Presentation boxes where first class adding to the whole experience.

It was a special birthday, and I wanted to order some blue topaz earrings. The fantastic staff at Angara were so nice and helpful, and as a special gesture they sent out a necklace pendant in the same stone to match my new earrings!

As beautiful as advertised, perfect sizing. Wonderfully presented in Angara's lovely boxes

I found a ring the my Fiancee loves, it's unique and so different to other places cookie cutter styles. It arrived fast and was exactly what I hoped it would be, the free gift was lovely too, she's getting that for Christmas ;)

I am wowed by the superb customer service of Barbara Stein, sales manager. Her bubbly and positive personality impressed me from the start. She was super helpful and willing to go the extra mile. She stands out as a rare gem! I am one happy customer.

What an awful experience I've had with this Company.

I bought my wife a ring from her the blue topaz, her quality of jewellery is very high and I wanted something exceptional.
I ordered it early as it was for her birthday late August.
It arrived and looked fine, first time she wore it was great, then the second it looked duller, by the fifth time it was dull and cloudy and looked like a cheap ring from Argos! I reached out to customer service and they said I was slightly outside the return date, all they done was start explaining how to clean it which we had sone before the photo below!
The issue is there is a gap behind the stone and the setting which is causing the cloudy appearance.
I reached out to them again and got a lecture about the agents degree and how knowledgeable she was on stones. However it's come to light there's a fault with this setting and even steam comes behind it maybe she was off that day at University
If I sent it back for them to clean it them after the second time wearing it will cloud over again.
If you buy from this company ensure you check it carefully as they will do anything not to refund you and the best they can do is clean the ring!

What a waste of over £600!

Placed the order, was kept fully informed by email. Love my jewelry! This isn't the first item that I have purchased, the presentation in the box and the feee gift is amazing! I receive many comments

Purchased princess cut blue diamond ring for our weddiing anniversary.
Angara delivered on time and the wife likes it.
Happy ending to this story.

My son and daughter-in-law bought garnet earrings for me for my 70th birthday. They are my birthstone and beautiful. Sadly, I lost one of them so I contacted Angara to see if I could replace it. Caroline D'souza was amazing in her response. She replied quickly, professionally and kindly. And was able to get my earring replaced. I was really surprised and appreciative of how she handled my problem, her pleasantness, her quick responses, her dedication to helping me. It reminded me of how customer service used to be in the old days.

I recently purchased white gold earrings as a gift for my wife's birthday. When I received a copy of the invoice I noticed I had inadvertently left out a part of the shipping address. I contacted Pearl May of Angara Customer Service. She was able to correct the shipping address and requested expedited handling to be sure the earrings would arrive in time for my wife's birthday. The earrings were great value for the price and the Customer Service by Pearl May was Excellent. Great job Angara and Thank you Pearl May

I would like to commend Diana Cooper, the Customer Experience Manager with Angara, for her meticulousness while processing my exchange transaction. She always responded to my emails faster than I expected and even reached out to me a couple of times to confirm that I received hers. The quality of Angara's jewelry is impeccable and Diana's professionalism made this an unparalleled shopping experience. Thank you so much, Diana and Angara! Cannot wait to acquire more beautiful pieces from you.

Scott helped me with everything and he was very fast to respond and professional with his responses. Kind and courteous as well, overall he made the experience of dealing with your company a good experience. This was my first purchase with Angara and due to the great customer service I would recommend to friends and use your company again in the future.

Five star the service was second to none. And my items were more amazing beyond my expectations. Would recommend to family and friends.