Diamondere has a rating of 4.8 stars from 2,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.
Purchase was easy. After making purchase I was contacted to be up-sold and had to commit another transaction. I would have preferred to receive that information before finalizing initial purchase. But everything else went smoothly.
I LOVE my rings! They're even nicer than pictured during customization process. There was a slight delay of 5 additional days on projected delivery due to a quality control concern. The company communicated fully throughout the situation. I HIGHLY recommend doing business with them.
It took longer than originally stated but the rings are beautiful and fit perfect. They kept us up to date about the change in delivery date. I would recommend using this company.
I order the Easton ring in gold, with a citrine gem and an engraving, I received it in a beautiful box well protected. The ring was as pictured. The service was great you get in immediate contact with representatives that will respond any questions or concerns as soon as possible. They are very professional and kind. The only inconvenience I experienced was during the checkout process but after a few try's it went through. It did throw me off but the rest of the experience was great. He had the sweetest reaction when he saw the ring, The best purchase ever.
I absolutely love this and it turned out just how I wanted it! It is beautiful and I'm so happy you can choose your own color gems to make it special and unique. It looks perfect when it's on, not too big or too small. I'm super happy with this and that's is a fraction of what'd you'd spend at chain jewelery stores, plus again it's unique it's not what absolutely everyone has. Absolutely recommend and will come back for more in the future!
It has been a wonderful experience working with diamondere. They have been on top of all my questions and answered everything in a timely manner. Even reached out to know about us and our special event. They were honest and straight forward with any issues. But I checked the ring and it is a size 5 not a 5-1/2 like I ordered. Now we are leaving tomorrow to go on our trip and have to propose with a ring that won't fit.
Diamondere's communication through the whole process was simply brilliant. They were quick to answer any questions I had and helped when I needed to change the shipping on short notice. The rings arrived beautiful and exactly as expected. Most importantly, she said yes. Thank you Diamondere.
My anniversary band of rubies and diamonds is just what I have been looking for! The ring is flawless and gorgeous. My experience with Diamondere was exceptional as well. Excellent at providing updates.
This ring is absolutely gorgeous and was a gift in memory of our sweet dog Emma. Her collar was always pink so my husband had this made for me and it came in the same day as her ashes were ready for pickup. It's absolutely stunning! And fits perfectly!
They are perfect in every way. Thank you, once again, for your exceptional service and excellent craftsmanship. I give Diamondere my highest recommendation and look forward to doing business with you again.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.