Sitejabber Website Reviews and Complaints

Diamondere

Overview

Diamondere has a rating of 4.8 stars from 2,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diamondere most frequently mention customer service, engagement ring and great experience. Diamondere ranks 1st among Diamond sites.

This company responds to reviews on average within 17 days

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746 reviews
How would you rate Diamondere?
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New York
1 review
0 helpful votes
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Beautiful
February 11, 2025

Purchase was easy. After making purchase I was contacted to be up-sold and had to commit another transaction. I would have preferred to receive that information before finalizing initial purchase. But everything else went smoothly.

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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Amazing Quality and Responsiveness
February 10, 2025

I LOVE my rings! They're even nicer than pictured during customization process. There was a slight delay of 5 additional days on projected delivery due to a quality control concern. The company communicated fully throughout the situation. I HIGHLY recommend doing business with them.

Date of experience: January 31, 2025
Washington
1 review
0 helpful votes
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Rings
February 14, 2025

It took longer than originally stated but the rings are beautiful and fit perfect. They kept us up to date about the change in delivery date. I would recommend using this company.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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100% Recommend
March 11, 2025

I order the Easton ring in gold, with a citrine gem and an engraving, I received it in a beautiful box well protected. The ring was as pictured. The service was great you get in immediate contact with representatives that will respond any questions or concerns as soon as possible. They are very professional and kind. The only inconvenience I experienced was during the checkout process but after a few try's it went through. It did throw me off but the rest of the experience was great. He had the sweetest reaction when he saw the ring, The best purchase ever.

Date of experience: February 28, 2025
Virginia
1 review
0 helpful votes
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Beautiful!
February 22, 2025

I absolutely love this and it turned out just how I wanted it! It is beautiful and I'm so happy you can choose your own color gems to make it special and unique. It looks perfect when it's on, not too big or too small. I'm super happy with this and that's is a fraction of what'd you'd spend at chain jewelery stores, plus again it's unique it's not what absolutely everyone has. Absolutely recommend and will come back for more in the future!

+1
Date of experience: February 12, 2025
Arkansas
1 review
0 helpful votes
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Great company to work with
February 24, 2025

It has been a wonderful experience working with diamondere. They have been on top of all my questions and answered everything in a timely manner. Even reached out to know about us and our special event. They were honest and straight forward with any issues. But I checked the ring and it is a size 5 not a 5-1/2 like I ordered. Now we are leaving tomorrow to go on our trip and have to propose with a ring that won't fit.

Date of experience: February 14, 2025
Georgia
1 review
0 helpful votes
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Wonderful
February 9, 2025

Diamondere's communication through the whole process was simply brilliant. They were quick to answer any questions I had and helped when I needed to change the shipping on short notice. The rings arrived beautiful and exactly as expected. Most importantly, she said yes. Thank you Diamondere.

Date of experience: January 30, 2025
North Carolina
1 review
0 helpful votes
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Stunning ring!
February 8, 2025

My anniversary band of rubies and diamonds is just what I have been looking for! The ring is flawless and gorgeous. My experience with Diamondere was exceptional as well. Excellent at providing updates.

Date of experience: January 29, 2025
Nebraska
1 review
0 helpful votes
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In Memory of Emma
February 28, 2025

This ring is absolutely gorgeous and was a gift in memory of our sweet dog Emma. Her collar was always pink so my husband had this made for me and it came in the same day as her ashes were ready for pickup. It's absolutely stunning! And fits perfectly!

Date of experience: February 18, 2025
Georgia
1 review
0 helpful votes
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Custom Emerald Earrings
February 9, 2025
Updated review

They are perfect in every way. Thank you, once again, for your exceptional service and excellent craftsmanship. I give Diamondere my highest recommendation and look forward to doing business with you again.

Date of experience: January 30, 2025

Perfect!
December 20, 2024
Previous review

On time, beautiful, great value. What more could you ask?

Date of experience: December 10, 2024