Althea

They had a promo for Petal Velvet Powder #Pink lavender. I added the item in my cart together with other orders. I also added the promo code to have the item for free. I was surprised when the invoice came, no powder was indicated. I contacted their customer support. After repeating my concern several times, she finally understood my concern and just brushed it off. They made it appear like it was my fault that the item was not added. I keep on telling them that I did the necessary steps. The email conversation also took days. Until the promotion ended, they just told me "hey it has ended so there's nothing we can do." Very terrible business. No compensation was given as well to make up for my wasted time, money, and internet bandwidth.

I've purchased quite a lot of things from Althea and so far my experience is very positive. There was once that the cover of a bb cushion that I received was broken. I sent an email together with the photo of the broken item to its customer service. Just within a day or so, they informed me that they would send a new one for me. The prompt customer service is really a plus. Since then, no broken items and also delivery was always very fast.

The goods were attracted by their price against the background of original discounts for most products. Service and management is worthy of respect. Regarding the goods, you need to talk individually. This is not the first time I have ordered from this online store. Here is the latest product calamine skin relief Nourishing cream, not suitable for my skin.