2 weeks after sending the samples, I sent an email asking for an update. I received no reply. I went on the live chat on their website today (25 days after sending the samples) and the customer service rep told me the samples might've been lost. This is a clear tactic to get me to send the samples over and over again until I miss the 90 day refund window. Complete scam, avoid at ALL COSTS.
I was recommended Allergy Test by a friend and am not disappointed. Had a bit of difficulty understanding the blood instructions so that's one star off, but all really good. I liked how quick it came in the post too, and tracked to my door,
Really, really just look at the addresses provided, the one in the U.S. listed for mailing your bodily samples is a warehouse with barbed wire? The main head office is in Florida, and is a Pack and Parcel, which is basically a P. O. box. This dude is making so much money in his mom's basement somewhere... funny thing is with the hundreds of thousands he is raking in, you would think he could at least rent an actual office, to keep his scam going longer bahahahah
Thank you Alex, you'll be pleased to hear that, as explained on the site, this our USA postal hub, which is used to send the samples to us here in the UK for testing. Our actual UK lab address is Healthy Stuff, 1a Bonington Complex, Trent Lane, Derby, United Kingdom, where our team of lab technicians, customer service, marketing, accounts and scientists (who all exist) are busy beavering away to get the samples tested. Please do give us a call to speak to a human being on 18323690544
Besides the fact that it took a month to get the results, I ordered a sample for myself and my daughter, who is wheelchair bound with multiple sclerosis. They gave me the same food recommendations as her even though I'm 55 going through menopause. They said I have 'no hormonal imbalances... I'm going through menopause with major hot flashes. My daughter doesn't even get a menstrual cycle but they said she also has no hormonal imbalances... did I mention she doesn't have a menstrual cycle at 27 years old! The company is a 'Fraud' with a capital F and I'm asking for a refund!
Thank you Cherrise, as you'll have seen from the test facts available on each and every product:
Classed as Complementary and Alternative Medicine (CAM).
Results do not constitute a medical diagnosis.
Testing is carried out in a variety of locations worldwide.
Covered by our 100% Money Back Guarantee.
Equipment used is MARS III (Multiple Analytical Resonance Systems).
Results reported on 85% response rate or higher.
Important
Hair tests (Bioresonance Therapy) are categorised as Complementary and Alternative Medicines (CAMs) covering therapies that fall outside mainstream medicine. Conventional medicine does not currently recognise Bioresonance as it has not been subject to significant scientific research.
Bioresonance reports and related information do not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your Doctor or other qualified health provider if you have a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it.
If you're reading this review it's because you want to do an intolerance test. This is the one. These guys at Allergy Test in Florida know what they're doing, and it's all really easy to do. Try it, it worked for me! The website is easy to use too which I liked.
Thank you Sir, we're so pleased you liked our service.
I requested a refund the same day I ordered the test. I read some negative reviews online which scared me away from submitting samples. The company has not granted a refund in the time frame it said it would. The emails from the company are full of mistakes and errors. It seems fraudulent & I can only dispute the charge, moving forward.
Thank you Rachel, as you'll have seen in the Terms and Conditions, refunds can take up to 30 days, due to the global banking service. However, it is processed from when we receive it.
I was hesitant to use this co. Mixed reviews. Perhaps they had initial issues or were deluged with Groupon special offers, but I had no issues. Slight delay from the time I sent in until they actually confirmed receipt of my sample, but then results were processed and the report sent in promptly. I have been having severe stomach issues when eating out and all medical allergy, CT, Gastro tests had come back negative. Their tests showed food INTOLERANCE issues and I've been eliminating those specified to FINALLY better results. I am quite satisfied with the service I received, the informative report and considering some other tests with them. I did email them and received a reply within a couple hours. So I have no complaints, very satisfied.
I was real happy with the results, which took about 2 weeks to come in. I tested positive for wheat (in food) and wheat again (in the field). I'm avoiding wheat (obviously!) and it's changed my life for the better. Also avoiding Many Many items they detected sensitivities to, such as gold! I took off my gold wedding ring and stopped itching for the first time in 30 years! I wore it to a concert one night and itched all night! So we're going shopping for a silver one!
Thank you Alice, we're so pleased you liked our service, if you need any additional support, don't hesitate to reach out.
Been a year and a half now and have sent samples twice. I even paid extra to expedite my processing. Every time I reach out to customer service all they ever tell me is "We assure you your sample is on its way to our lab in the UK." Only once did they finally ask me to resend my samples. But guess what, it's been a month now since then and they still haven't confirmed receipt of my sample. They haven't even offered to refund my expedited service fee or anything. What did I even pay extra for!?
Fraud and Scam. They will have you send samples in only to never " receive" and have you send over and over to " stall"... when they finally receive if they ever do they will them say they have to send to a UK lab. Total s c a m
Thank you TY. You'll be pleased to know that as we can't control the post, we cannot stop samples from getting lost, however we have just upgraded our Stateside postal hub, which means that all received samples are sent to the UK for testing faster, and more securely.
Answer: You only have to ship it to their collection point in the States, they pay for it to get to the UK.
Answer: Yes they do, on their website. Speak to LiveChat and they helped me with all of my questions.
Answer: Yea, it took a while for me, but the test sample has to get all the way from here to the UK in Europe don't forget. I just spoke to their LiveChat team and they helped me find out where it was.
Answer: It is not valid. They have no research behind their data and have scammed multiple others. If you do eventually end up getting your results like some people, I wouldn't trust them. Any results claimed have no other explanation other than placebo effect
Answer: If you speak to LiveChat, they can help you find it. They open Monday - Friday 24/7
Answer: Yes, I got a few different insects on my results.
Answer: They have all of this information on their site. If you visit it and click on the science pages, they've got all the documentation.
Allergy Test USA has a rating of 2.6 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allergy Test USA most frequently mention customer service and hair sample. Allergy Test USA ranks 1st among Allergy sites.
Thank you Fermin, we appreciate you reaching out and telling the team about our products and service.