AJPM

I usually place small orders of 1 oz coins in quantities of 1-3 at a time. Their attitude is really rude, I assume because I buy only small quantities. If they are so busy that they cannot handle small orders, then they probably should not be handling them at all rather than providing a worthless experience for such customers. They used ship my orders via USPS without signature confirmation, who leaves the boxes outside. And when gold prices fall significantly, they increase their processing fee. I was stuck with them as I did not know of any other places to buy bullion, otherwise would never have bought from them. Now that I have alternatives, I haven't bought from AJPM in years. They are probably fine with people living in OR and can visit their store in person and speak without an accent.

I purchased gold coins from AJ&PM twice in the last 2 months. On both occasions, the customer service was excellent. The representatives were courteous and helpful, and since I was new at this, they explained the purchase process in great detail. Both purchases were shipped to me the same day that my check cleared the bank, and I received both within 2 days of shipment. The coins were exactly what I ordered and in pristine condition. I will be doing business with AJ&PM in the future.

AJPM downtown is the most honest and legit place for all precious metals and jewelry. I and all my associates only use them. Metals are a business built on trust. Everyone needs to understand that your word is bond. And it's a serious business. They have total integrity and anyone on either end of this business has to... 10 star rating top reccomendation

When I was placing my order, the AJPM Guy locked the price and asked me for the Check Number. Since I did not have the check book handy, he asked me to call back with the check number. When I tried reaching them the line went into voice message and I left a message with my Check Number. I was expecting a call from their customer Service to the confirm that they indeed got my check number so that I can mail my check. But they did not call me back. After 3 weeks one of their guy calls me and started threatening me straight away without knowing the details. How the hell I can trust a company/store who even cannot call me to confirm the my check number. Worst customer service I even seen.

One of the worst experience ever. These $#*!s take your order and they don't have a clue where the order went. I have placed my order even the address is on my check, they seem to have sent (half of my calls about status went to voicemail) to my address, after a lot of fight they returned my money saying, I have not picked my parcel at post office and they sent me an empty envelop which according to them was shipped earlier which was addressed to an unknown area which doesn't even fall in my county. I lost 50$ because the gold price fell... they didn't even have minimum courtesy to return original amount paid.