AdWords

I'm shocked that it's been a month and google isn't well staffed enough to put someone on my case and unlock my account to enable me to run ads. My account was locked due to suspicious payments, likely due to mismatched credit card and account info. I submitted an appeal a month ago and it hasn't moved at all. For a company that is so on top of their services, I can't believe this is the platform they are running.

They make it as hard as possible to set up a decent ad. They do everything they can to try and get you to allow their computer to make your ad. AI is not always more intelligent than people. I have been working on this for 2 months and they haven't show one ad impression despite giving my ad an excellent rating and making it eligible. It used to be easy and pleasant to do google ads. Now that a robot is in charge it is the worst possible site.

Have you ever been ripped off by Google ads? I don't know what else to do to cancel. They take money and don't give me results. To cancel, they ask for a credit card. Smart, dishonest. The website is a real trap. Scoundrels!

Shocking customer service. After years of using Google Ads, and spending millions of GBP in that time, Google suddenly cancelled our conversions. There was no warning about this, yet they continued to charge for useless advertising for months. I noticed that something was wrong after a few weeks, and asked our Google representative to see why conversions had dropped off a cliff. They couldn't find anything wrong. Two months later I found that Google had just stopped all the conversions, meaning we had been paying for advertising yet receiving no customers. If I hadn't noticed this, we would still be paying for pointless advertising now.

They refused to offer any kind of compensation because "we couldn't work out why we cancelled your conversions". It doesn't matter why, it matters that you did.

Beware of Google Ads and take your business to Bing.

Google AdWords is full of scam artists who take money from different businesses for the same advertising scheme and put one centralized phone number for all of those businesses to get fake phone calls so they can spur more money for themselves when people click to call. Google AdWords is misleading they are a scam and they accept money for the same lead team and for the same phone number they post up several different businesses will have that same ad running. We found this out the hard way because when we hired Google ads to rent a campaign for us several other different businesses were calling us for things we don't even provide such as a car lot, and RV lot, and plumbing services. Google AdWords cannot be trusted they are selling the same product to several different companies and using the same phone number for their click to call scheme!

We have a small building inspection company and have managed just to keep our heads above the water. A few months ago a Google Rep contacted us to apply some changes to our Ad Campaign. For the next 3 months our Google Ads costs went up 2.7x, but we didn't find any more customers than usual. With Ads being our highest expense, it bankrupted our Company, we had no funds left to pay employees. I tried to contact a person from Google Ads to get support and discovered there is no way to contact a human. Their Australian phone number (1800 287 850) says they no longer offer phone support to keep people safe from covid. There is also no email support either.

When the Federal Trade Commision receives enough complaints about a business, they will do something.
Google ads, horrible, non-existent customer service needs to be called out. Even if you do get a human, they will just follow a written script, not listening to you. File your complaint with the FTC. https://www.ftc.gov/media/*****, and the https://www.bbb.org/file-a-complaintit's. It's very easy and does not take long.

Really easy.

When you advertise on adwords your gonna see limited budget when you see that stop your campaign immediately. Because they're scamming you. You increase your budget getting nothing. On your account your gonna see some numbers but nothing is gonna work. Every time increase increase but nothing getting other side. I don't know why but i m saying scam they know already. I have a small business' if all money i do i give google is not gonna compensate. And conversion your not getting conversion but they charge you be careful when you advertise on adwords

After several years and several thousand dollars wasted, I can honestly recommend avoiding this disservice. In the end it is difficult to demonstrate real increased business using Google's metrics. And so you keep using it just hoping it is doing something. A high price to pay for hope. But the biggest disservice is their so called customer support. You'll either talk to someone in India in broken English and with continued disconnects, or you'll talk to a salesman in the US who will punch a few numbers in some voodoo algorithm and make bogus recommendations. Magic! Just like that he has the solution! AdWords is the epitome of corruption. They don't care about small business, and they won't care about you.

Long ago... before 2009 Google ads was effective. I made money using G ads for almost a decade. Took a break and started back up again recently. It turns out, G ads has become a huge time and money suck! It is complicated, messy and brings in next to nothing. After spending thousands and getting next to nothing to show for it, I finally called it quits. Maybe, like yellow pages, Google ads has seen it's hay day and are now defunct.

Google ads is so expensive and ineffective that it may be the downfall of thousands, if not millions, of unwary small business dreamers on small budgets. Find another advertising medium.