7 Cups

The concept is unique and also very helpful if it hadn't been poorly managed. The site has been no help to me. I became a listener and member but it keeps deactivating all of my account without any reason. However, when I emailed them, they keep showing because of "system error or multiple accounts" that is not good. Listeners are mostly creep i encountered and most ghost you.they don't deactivated those accounts but keep deleting mine. Very disappointed

I have been a listener on 7cups for over four years now, and I have to say that it is a terrible site, which recklessly endangers its users. It has no verification system, and only a short training course which can be ignored, and what this means is that just about anyone can become a listener, leaving many listeners, completely unprepared to properly help someone who's dealing with their struggles. I've talked with many members who had bad experiences, just because the listeners they initially had contact with were not adequately trained. In my first few conversations, I was entirely incapable of helping, just because I did not know what I was doing

But more than just leaving people who aren't ready to help, it puts dangerous predators into positions of power with emotionally troubled people who are often minors. I have talked with so so many people who've had experiences with people who were creepy, asked inappropriate questions, or were emotionally manipulated. So many people have ended up feeling worse after talking on here.

That's not to say there aren't good, and experienced people, there are many many who are both, and I really don't want to diminish the work they put in, but at the same time, the lack of proper oversight means that there is a significant risk that a person who's vulnerable will talk with someone incapable of helping, or even face the smaller, but devastating possibility of coming across someone predatory

I have talked with the staff, and they seem complacent, and uninterested in addressing the issues with this site

A member can block a listener for no reason and it could negatively impact the listener. Admin does not reply to emails. I'm constantly abused by members for not giving advice which the site forbids listeners to give. People come to this site expecting to have their problem solved and for advice to be given when we're not trained professionals. Members don't have it any easier. Constantly dealing with inattentive listeners and pervs. I'm so disappointed in the site and the staff that run it as they don't protect anyone or patrol the site

None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...

7cups used to be better, but has honestly gone downhill fast. Most listeners are inactive and will ghost you, giving one-line replies at best. Some are downright harmful, trying to force you to do things their way. Some are manipulative. A few are very good though, but these people never hang out on the site for long. You should never connect with a random listener but always find a decent one through the search.
7cups does not seem to be doing much to curb the harmful behavior on their site. As a member, you get toxic listeners, and as a listener, you get harassed.

Undoubtedly what all communities lack. A place where we can listen and help each other worldwide, without prejudice, just with understanding and compassion. Very proud to be part of this community since 2012.

7 Cups has a number of features that are able to help with various struggles and mental health issues. I have no clue why some people insist on degrading the listening platform -- it's actually very well constructed and supportive. When I fired up a listener chat, wether by browsing myself or having one selected for me, I found myself enjoying the dual politeness and warmth the listener emanated, two factors not commonly found together. The community forums and sharing circle rooms were also very well constructed, the moderators being trusted and admired members of the same community they were moderating. The growth path is also a very good idea -- it incorporates a system in which the user levels up and feels better every day without feeling predatory or addictive -- which is a great thing for a mental health company. Overall, 5 stars!

When I was really feeling terrible about my life, 7 Cups helped to, essentially, resurrect me, and I realized that I never had written a review report for it before, and I signed up here. Basically, this site was part of the way I climbed out of the hole I was in. I was unproductive and I didn't enjoy anything, but talking to people on 7 Cups made me realize that I'm not the only person with these problems. Also, there's other people with legitimately the exact problems as me. It is really amazing what the people at 7 Cups have done. I am very very grateful.

This app is truly an outstanding help to so many people. Just talking is so healing. As a listener, it's incredible to be able to help others all around the world by simply listening and caring. The dark mode is also very effective. I recommend this app to anyone who needs moral support or likes giving it. :)