7 CupsReviews 716

A listener picks out valuable time and volunteers to support wellbeing of those who are in need, but in return your account gets blocked with no proper justification given by lazy uneducated mods... Why? Because some unstable member blocks you and reports his false mental image of you in the reason section while blocking you, just because he was already disturbed and just felt like making an opinion of you

I have worked as a listener at a variety of mental health support organizations, and this one just isn't it. To be clear, my experience as a listener has been great, but that's because I have had dozens of hours of training before. The training required to participate in 7cups however is practically 0. There's a quiz that "supposedly" takes "1 hour" to complete, followed by a "test" that you can finish incredibly quickly and as many times as you want. So basically? If you're a listener, who has *actual* training and experience outside of 7cups, wonderful! Get out there and help people
But if you are looking for help, dear god please avoid this website. Getting a good listener is such a gamble. Call 988, download TeenTalk(if you're a teenager. It's being renamed to the "here app" right now I'm pretty sure) or anything else

7cups while free, is the bottom of the barrel for mental health. Listeners are more often than not, childish, rude and impatient, that's if they aren't trying to scam you. 7cups uses deceptive tactics and lists therapists that are not affiliated on their website and tries to pass it off like they are. If you want to talk to a bunch of people who are depressed and can't help you, 7cups is the place. If you are looking to improve your mental health steer clear.

The concept is unique and also very helpful if it hadn't been poorly managed. The site has been no help to me. I became a listener and member but it keeps deactivating all of my account without any reason. However, when I emailed them, they keep showing because of "system error or multiple accounts" that is not good. Listeners are mostly creep i encountered and most ghost you.they don't deactivated those accounts but keep deleting mine. Very disappointed

I have been a listener on 7cups for over four years now, and I have to say that it is a terrible site, which recklessly endangers its users. It has no verification system, and only a short training course which can be ignored, and what this means is that just about anyone can become a listener, leaving many listeners, completely unprepared to properly help someone who's dealing with their struggles. I've talked with many members who had bad experiences, just because the listeners they initially had contact with were not adequately trained. In my first few conversations, I was entirely incapable of helping, just because I did not know what I was doing

But more than just leaving people who aren't ready to help, it puts dangerous predators into positions of power with emotionally troubled people who are often minors. I have talked with so so many people who've had experiences with people who were creepy, asked inappropriate questions, or were emotionally manipulated. So many people have ended up feeling worse after talking on here.

That's not to say there aren't good, and experienced people, there are many many who are both, and I really don't want to diminish the work they put in, but at the same time, the lack of proper oversight means that there is a significant risk that a person who's vulnerable will talk with someone incapable of helping, or even face the smaller, but devastating possibility of coming across someone predatory

I have talked with the staff, and they seem complacent, and uninterested in addressing the issues with this site

A member can block a listener for no reason and it could negatively impact the listener. Admin does not reply to emails. I'm constantly abused by members for not giving advice which the site forbids listeners to give. People come to this site expecting to have their problem solved and for advice to be given when we're not trained professionals. Members don't have it any easier. Constantly dealing with inattentive listeners and pervs. I'm so disappointed in the site and the staff that run it as they don't protect anyone or patrol the site

Such a great place to get support and support others! I would highly recommend it for anyone interested in mental health

People just get mad at you for not giving them advice when you are clearly not allowed to give advice as a listener.

People from all walks of life come to this website and get the opportunity to share to their hearts content.

An absolute blast, it's a nice place to be, and a safe platform to be on and learn from each other, growing together.

Most people on here are from India and have very limited English speaking ability and even less compassion. Be sure to match with someone from your country or it will be an utter waste of your time.

7 cups has been such a blessing in there's always someone to connect with who understands. Ten out of ten!

None really cares enough to "see" you. They all just reply randomly, ghost midway, come up with the lamest excuses to leave, make a ton of assumptios and focus on telling you what to do. Even listeners with good ratings...maybe there's like a 1% of decent and genuine people there but it's not worth it looking for them...it made me feel quite invalidated and unseen, as if even in a website created for support, none really cares...

The best site in the world to connect to people and have great conversations real time, the site is free to access which is awesome

They are very professional and provided with very helpful tips and techniques and the idea of the site overall is great and very helpful

I have been both a listener and a member. I have used this platform off and on for the last five years as a member, to receive support from others. As a member, I would maybe give it three stars at this point in time. It can be unpredictable who you will be talking to as well as the quality of the listener you talk to. I found that many listeners either left randomly without saying anything or showed signs of not following their training. Some listeners are good quality and interesting to talk to. As a listener, this platform is great. I love that they have support programs to further develop skills, as well as an internship. There is tons of training provided which is great. I have received a lot of positive support since I joined as a listener. I like the additional forums as well, but the listener & member step paths can sometimes be a little bit repetitive (maybe just at the beginning- I haven't gotten very far yet on either). Overall a great idea of a platform with lots of potential for success:-)

I have been a 7 cups member and listener off and on since 2015. My recent experience as a member- I have attempted to connect with a competent listener for the last 2 months. The quality of the listeners has been appalling. I was bullied by one, who told me that if I was not senile to f***k myself. Many did not even respond to my issues at all. Finally found a great listener that encouraged further contact. We set up a time and she ghosted me. When I told her that I felt insignificant, and did not view the site as a safe place for vulnerable people, she blocked me. As a listener, I was in a month long relationship with a listener/ member who implied that she was in the act of suicide. I had to refer her on to a crisis site. This was very triggering for me. I had members that tried to engage is sexting. This is not a safe site for anyone who is in a vulnerable state. At best, you will get an untrained and unhelpful listener. At worst, you will get a bully that may cause you significant distress. Protect your mental health and avoid this site. The only good thing is the listener support feature, which is helpful after a difficult chat. But why expose yourself to this abuse in the first place? Run, don't walk, away.

This site is amazing! The people there are awesome and very helpful and the whole atmosphere feels so accepting and welcoming.