On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
37Signals Reviews Summary
The company has established a reputation for providing a user-friendly application that facilitates easy client and contact management, allowing teams to quickly become operational. Customers appreciate the straightforward interface and useful features like calendar and task management. However, there are significant concerns regarding the app's limited customization options, especially as user needs evolve with larger contact lists. Issues with the search functionality and outdated email integration further contribute to customer dissatisfaction. Overall, while the product is reliable for basic needs, its shortcomings may lead users to feel trapped as their requirements grow.
This summary is generated by AI, based on text from customer reviews
The Good:
Highrise app is simple. You and your team can be up and running in no time, and will have a wonderful client/contact manager that is web based. The interface is friendly, information is easy to locate and update, and its a great app if all you want to do is have records of conversations with your customers, along with their contact info. Calendar and Task applications are also handy.
The Bad:
The app is too simple. There isn't much you can do to customize it. As your contacts grow in size and complexity, you are left with a dental floss when you really need a tow rope. You can't even make a contact record that has a husband and wife with different last names! The search option is a bit finicky and doesn't always get you the results. Email integration is cumbersome and dated with limited scope.
The Ugly:
You may find out the shortcomings of the applications after its too late to do something about it. I mean once you've entered 500 clients in the app, and have been using it for a few months, its difficult to just abandon it and go to some other platform.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more CRM Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members