Turo
Questions & Answers

Here’s what buyers have asked with answers from Turo staff and previous consumers.

2
questions answered
0%
answered within 1 day
Answer:
No way to reach anyone to resolve issues or report issues to.
By Civil R., over a year old

Answer:
It's still kind of mom and pop but it seems to be real. The chat was completely broken when I tried it but the phone picked up. However, despite the U.S. number advertising 24/7, that does not include billing questions. This is fairly typical so I would not begrudge them for it.
By Gregory C., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?