MyCokeRewards
Questions & Answers

Here’s what buyers have asked with answers from MyCokeRewards staff and previous consumers.

questions answered

answered within 1 day

Question:

Facebook? Twitter? No thank you. How about 276 shares of KO? How about a decades-long consumer who purchases overpriced 12-packs when they're not on sale? One who used to be called a loyal consumer with over 4000 points can now only redeem at "bronze" level, excuse me, bronze "status" because I don't live on social media? That's insulting and a shame. My status as a customer is determined if I tweet? How stupid! Do I buy more Coke or Cheerwine? Or RC Cola? THAT decision, of putting a carton of Cokes or someone else's drink into my grocery cart is what SHOULD drive a consumer loyalty program. MCR is supposed to be, or started as, a loyalty program. Coca-Cola, you've ventured too far off the path and have lost your orientation. I won't be voting as the board recommends next time - an upper management that tolerates (maybe even encourages?) the alienation of loyal consumers is not worthy of my support. Don't care for Pepsi but I own PEP too. Their shares over last 5 years have trounced KO. Maybe they treat their consumers better? Maybe I should find out...

Answer:

I still buy Coke products... but I've starting buying other brands and now split my Coke product purchases by 50%! If more customers did that, maybe Coke will wonder where their fizz went.

By Wm G., over a year old

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Question:

The new sign in page keeps jumping around, making it impossible to sign in or even contact Help. What happened to the old website that was easy to work on?

Answer:

I'm not sure. I know prior to the change I was getting a lot of emails announcing they were updating the program with new rewards, etc. it seems like they either upped the points on my favorite rewards and/or put more restrictions on point submissions. "Update" seemed to actually mean "downgrade" the program.

By Nancy R., over a year old

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Question: