EnvatoMarket
Questions & Answers
How easy is it to get a hold of customer service at Envato?
Asked by Jeff E. on 7/2/2019
6 Answers
Darren W.2/26/2021
Impossible as they ignore your emails. Complete waste of time & at least Nigerian scammers are upfront with their scams being so ludicrous
Akram b.12/11/2020
As easy as watching an Alien, or watching trum for third term. These are not trustworthy people
Elu C.8/17/2020
YOU CANNOT CONTACT CUSTOMER SERVICE! I LOOKED FOR A CHAT BOX OR EMAIL... NO, NOT AVAILABLE.
Ashley L.5/13/2020
Impossible. The company is a scam.
PATHETIC "service" from Envato. The company is a scam. BE VERY VERY CAREFUL of them. They scam buyers. If you report them via Paypal they VERY quickly lock your envato account and you can no longer access purchases you have made. They then get in touch within minutes telling you that they cannot help you until you reverse the paypal dispute. Once you do this you will never hear from their support again. No matter how many emails you send, disputes or refund requests you log. The "service consultant Cinderella Macantan who basically scammed me by getting me to reverse my paypal dispute in the promise to assist me. Once I have done that you cannot log a dispute again with paypal and you will never hear from Envato again. They are well aware that if they con you into reversing your paypal dispute that you cannot do anything further and dispute the purchase again with Paypal. Paypal should drop service to Envato as they are con artists. Cinderella Macantan is an incompetent excuse for a "service consultant and should be brought to book as she is part of the scamming process.
PATHETIC "service" from Envato. The company is a scam. BE VERY VERY CAREFUL of them. They scam buyers. If you report them via Paypal they VERY quickly lock your envato account and you can no longer access purchases you have made. They then get in touch within minutes telling you that they cannot help you until you reverse the paypal dispute. Once you do this you will never hear from their support again. No matter how many emails you send, disputes or refund requests you log. The "service consultant Cinderella Macantan who basically scammed me by getting me to reverse my paypal dispute in the promise to assist me. Once I have done that you cannot log a dispute again with paypal and you will never hear from Envato again. They are well aware that if they con you into reversing your paypal dispute that you cannot do anything further and dispute the purchase again with Paypal. Paypal should drop service to Envato as they are con artists. Cinderella Macantan is an incompetent excuse for a "service consultant and should be brought to book as she is part of the scamming process.
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