Marine Part Depot
Questions & Answers

On June 5, 2017, I placed the following order: Thank you order from www.MarinePartDepot.com. Your order number is "XXXXX" from the subject of this email subject yhst-17525248830734-XXXXX XXXXX represents five digits number You can always see your order by going to https://order.store.yahoo.net/OS/stat?yhst-17525248830734+96830+1d9e0977a5da795c485d Date Mon Jun 5 10:09:37 PDT 2017 Ship to Dwight S. Takeno 46-332 Kumoo Loop Kaneohe HI 96744 US United States 8084294208 Bill to Same E-Mail dwighttakeno@gmail.com (emailed) Via Ship to Anyplace within US: Post Priority Mail Payment MasterCard Name Code Qty Each Options --------------------------------------------------------------- SS Top Cap 1" MPD_171 14 7.32 New Stainless Steel MPD_167 2 7.88 Straight Deck Hinge With Bolt Stainless Bimini Strap MPD_496 2 5.98 Snap Stainless Steel Three Bar MPD_475 2 0.99 Adjustment Slides 1" Subtotal 132.18 Shipping 0.00 Tax 0.00 Total 132.18 On June 10, 2017 I received a package from the USPS and only received two (2) of the fourteen (14) SS Top Cap 1" (MPD_171). There is nothing in the shipping notice to state that another twelve (12) will be shipped to me or when I expect to receive the balance of my original order of fourteen (14). Please notify me ASAP as to when I can expect my FULL order to be completed by or when I will be refunded the missing twelve (12) caps for $87.84. I have been emailing the company at sale@marinepartdepot.com for the past couple of days and have been calling your company but getting no response. Please respond as soon as possible so that I can understand what is happening with my order. Otherwise, I will be forced to seek other appropriate relief.

Asked by Dwight T. on 6/12/2017