ID.me
Questions & Answers

Here’s what buyers have asked with answers from ID.me staff and previous consumers.

39
questions answered
0%
answered within 1 day
Answer:
Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.
By Jessica D., over a year old

Answer:
Hello! Please see the below linked article, as well as our website, to learn more about ID.me! https://help.id.me/hc/en-us/articles/201904874-Who-is-ID-me- https://www.id.me/
By Jessica D., over a year old

Answer:
Hello Ralph! ID.me's role is limited to the identity verification process for the IRS. For assistance in verifying your identity for the IRS, please email our team at sj.support@id.me. We look forward to hearing from you! -ID.me Social Response Team
By Olivia C., over a year old

Answer:
Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.
By Jessica D., over a year old

Answer:
Hello Justin! For information on your IRS verification, please email our team at sj.support@id.me. Thank you! -Olivia, ID.me
By Olivia C., over a year old

Answer:
Hello Casey! Thank you for your feedback, it is sincerely appreciated. For assistance with your account or verification, please contact us via email at sj.support@id.me. -ID.me Social Response Team
By Olivia C., over a year old

Answer:
Hello! If you require assistance with completing your ID.me verification for your state unemployment organization, please reach out to us at sj.support@id.me. We are happy to help.
By Jessica D., over a year old

Answer:
Hello! ID.me representatives are available to assist you with any account or verification issue you may be experiencing, 24/7. Please reach out to our team at sj.support@id.me for help. Additionally, please see the below linked article for information regarding data security and ID.me. https://help.id.me/hc/en-us/articles/360017705294-Is-my-information-secure-
By Jessica D., over a year old

Answer:
Hello! We are happy to assist you with any difficulty you may be experiencing with your ID.me account or verification. Please send an email to sj.support@id.me for help.
By Jessica D., over a year old

Answer:
Hello! We are happy to look into this for you. Please send us an email at sj.support@id.me.
By Jessica D., over a year old


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