Hebeos
Questions & Answers

Here’s what buyers have asked with answers from Hebeos staff and previous consumers.

150
questions answered
0%
answered within 1 day
Answer:
Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
By HEBEOS S., over a year old

Answer:
A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
By HEBEOS S., over a year old

Answer:
Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
By HEBEOS S., over a year old

Answer:
Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
By HEBEOS S., over a year old

Answer:
Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
By Anne S., over a year old

Answer:
Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
By HEBEOS S., over a year old

Answer:
Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
By HEBEOS S., over a year old

Answer:
Hi Quantaya. Yes. You will receive it before May 4th
By HEBEOS S., over a year old

Answer:
Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
By HEBEOS S., over a year old

Answer:
Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
By HEBEOS S., over a year old


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