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GlideCraft
Questions & Answers

20 reviews

Here’s what buyers have asked with answers from GlideCraft staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

How do I use the Bluetooth on the s600

Question:

I ordered three hover boards from Glidecraft. They shipped two of the three. After a few emails, they eventually shipped the third. Unfortunately, the third has a defect: it often stops immediately, with no prior warning (even with a fully charged battery. I contacted the company and they said they'd replace it, but I'd have to pay shipping. Why should I have to pay shipping for a DEFECTIVE product? To date, they've refused to resolve the matter. I cannot recommend this company.

Question:

I received a hoverboard from them for my daughter Christmas gift but it doesn't work how do I contact them to get my money back or to ship a good one

Question:

Has anyone that ordered in December of 2016 gotten their items yet? I ordered in the 17th and still haven't received mine and haven't been able to reach anyone nor check the status of my order.....

Answer:
I ordered the 14th... no response and still says order processing. I know another hoverboard site got shut down over holidays... Im hoping we are not headed for a similar situation since Im sure these suppliers are all connected somehow to the manufacturers. Go look at the notice on hoverboarder.com... also their logos look very similar to Glidecraft. Has me worried we arent getting boards.
By Carrie C., over a year old
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Question:

I purchased a pair of shoes from GlideCraft three weeks ago but they were the wrong size. I have sent 5 emails and called at least 10 times asking about an exchange but have not heard anything back. Can someone please tell me how to get in contact with this company so I can get an exchange??

Question:

I'm trying to find a good hoverboard for my 10 year old.. One that doesn't catch fire and has a warranty. How does GildeCraft compare to others?

Answer:
I looked for weeks and was recommended GlideCraft their products is good and they have certificates on their website.
By Jessica R., over a year old
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Question:

How can you get the r500 to reboot when it will not recharge... red round light blinks and beeps but will not recharge

Answer:
I suggest you contact them! I had this issue and they quickly helped me and when the board wasn't fixable they sent me a new one!
By Jessica R., over a year old
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Typical questions asked
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