Experian
Questions & Answers
How easy is it to get a hold of customer service at Experian?
Asked by Martha C. on 9/14/2022
1 Answer
Ken S.11/30/2022
It's difficult. After I discovered the theft of my identity on the Wednesday night before Thanksgiving, I wasn't able to report it to Experian until Monday morning, 5 days later, because they only let you report it by phone, and their call center is closed nights, weekends, and holidays. Additionally, their phone system is awful to navigate.
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